Job Information
FIRSTSERVICE RESIDENTIAL NEVADA Regional Director in Las Vegas, Nevada
POSITION:Regional Director SCHEDULE: Regular, Full Time, Monday to Friday 8am-5pm LOCATION: Las Vegas, NV SALARY: Dependent on experience
MINIMUM REQUIREMENTS:
Bachelors degree in business or related field preferred
10 Years of progressive leadership in HOA or hospitality industry
High-level of demonstrated leadership skills
College degree preferred
High School diploma or equivalent
HOA experience preferred
Previous management experience over personnel required
Excellent computer, communication and organizational skills
Self-motivated and able to work as part of a team
Strong attention to detail
Necessary to have use of a personal vehicle for business purposes, adequate automobile insurance and a valid driver's license
Necessary to be able to walk community as necessary
Ability to define problems, collect data, establish facts, and draw valid conclusions. Necessary tobe able to work well under pressure and deadlines, as well as work independently and prioritize time effectively. Ability to make decisions and solve problems creatively.
There is a high level of satisfaction amongst client associations. This is evidenced by no loss of associations either directly or indirectly because of non-compliance by FirstService Residential staff
There is evidence of regular contact with each manager - at least weekly
There are no valid complaints from new Managers about their orientation. There is a high success rate of new managers successfully completing their probationary period
Monthly reports are reviewed and adjustments are made to commissions as a result of this report. There is evidence of spot-checks to ensure the validity of these reports.
There are regular trainings for Board members in this Directors portfolio. There are no valid complaints about lack of learning opportunities
There is evidence of regular contact with Boards and evidence of actions taken as a result of these contacts
Losses of Associations either directly or indirectly because of non-compliance by FirstService Residential staff are less than 2%. In cases where this has happened, there is evidence of having foreseen the problem and evidence of a rational plan having been put in place to prevent the occurrence. After the fact there is always evidence of a thorough diagnosis of the problem and of plans to prevent re-occurrence.
All performance evaluations are completed according to company timelines and guidelines.
There is evidence of positive input into complex and controversial issues that the managers are working on.
There is a high success rate of provisional managers achieving full status.
All mailings meet the necessary requirements.
There is evidence of career development for subordinate managers and at leave two have been identified and are being prepared to take on more responsibilities.
Three to Five Years of Multi-site management in a Regional or District Manager role
Proven Relations development of both internal and external customers
Articulate goals and develop and implement action/improvement plans.
Previous experience with OKRs, SMART, Nine Box, or similar platforms.
Managed complexity and worked through multiple and diverse workplace problems on a regular basis.
Proficient in analyzing financial reports to make business decisions related to profitability and margin.
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