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Clark County, NV EMPLOYEE BENEFITS TECHNICIAN in Las Vegas, Nevada

EMPLOYEE BENEFITS TECHNICIAN

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EMPLOYEE BENEFITS TECHNICIAN

Salary

$21.69 - $33.58 Hourly

Location

Clark County - Las Vegas, NV

Job Type

PERMANENT

Job Number

27692

Department

Administrative Services

Opening Date

06/18/2024

Closing Date

7/2/2024 5:01 PM Pacific

Max Number of Applicants

250

  • Description

  • Benefits

  • Questions

ABOUT THE POSITION

The Clark County Risk Management Department is seeking qualified candidates to apply for the Employee Benefits Technician position. As a member of our team, you will provide technical and specialized support to County departments. The ideal candidate will have proven experience managing the FMLA process from request to close, staying current on FMLA regulations and processes by assessing and determining eligibility for FMLA using medical certifications, type of leave requested, and applicable laws and timelines. Also, utilize our database to track and manage FMLA to ensure accuracy and timely communication with employees and departments. Be able to consistently support workers' compensation process to include practices and procedures of claims management including recording, investigating, and reporting. Monitor and track payments for temporary and permanent disability for workers' compensation and, assist with any project-based initiatives.

THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED.

This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.

Human Resources reserves the right to call only the most qualified applicants to the selection process.

Some positions may be confidential positions and are excluded from membership in the union.

Some positions may be non-union positions and are excluded from membership in the union.

MINIMUM REQUIREMENTS

Education and Experience: Equivalent to two (2) years of college level course work in Business, Public Administration, Nursing, Insurance Administration, Healthcare or field related to work AND two (2) years of full-time experience supporting employee benefits programs including experience explaining policies and regulations and processing documents. Professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted on a year-for-year basis.

Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application.

Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.

Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.

Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.

EXAMPLES OF DUTIES

Provides assistance to employees and dependents, which requires the interpretation of complex employee benefit regulations, policies and procedures, to employees, retirees and others; may participate in and make presentations and provide information at employee orientation or other informational meetings. Processes employee benefit actions including filing of claims, enrollment and benefit changes; reviews documentation for accuracy, completeness and compliance with requirements. May make determination regarding benefit eligibility. Reconciles reporting discrepancies, maintains liaison with vendors, carriers and third party administrators and recommends when possible further investigation or action is required. Ensure actions are completed timely and in accordance with statutory, regularly and plan guidelines. Maintains logs, files and records of work activities; enters information into automated systems as required; may compile statistical or other reports regarding actions and benefits. Coordinates and performs a variety of general office administrative work, such as receiving and screening visitors and telephone calls, making appointments and setting-up meetings, typing or processing a variety of materials, establishing and maintaining files. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses a variety of standard office equipment, including a computer, in the course of the work; may drive a personal or County motor vehicle or be able to arrange for appropriate transportation to attend off-site meetings and visit other County work sites.

PHYSICAL DEMANDS

Mobility to work in a typical office setting, use standard office equipment; vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes:

  • Flexible Schedules including 4/10 options

  • More Money in Your Pocket

  • 100% Employer Paid Defined Benefit Retirement

  • No Social Security Deduction

  • No State Income Taxes

  • Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO)

  • Medical (https://www.clarkcountynv.gov/government/departments/risk_management/employee_and_retiree_health_benefits.php#outer-2778) - Employer pays 90% of premium

  • Pharmacy Benefits (30, 90-day retail or mail order fills)

  • 24/7 Telephone Advice Nurse - no employee cost

  • Teledoc, Doctoroo, and Dispatch Health

  • Retiree insurance – eligible after 5 years of service

  • Dental

  • Vision

  • Life Insurance – Employer Paid

  • AD&D – Employer Paid

  • Long Term Disability – Employer Paid

  • Generous Leave Accruals that include:

  • 13 Paid Holidays including a Floating Birthday Holiday

  • Paid Vacation Leave

  • Paid Sick Leave

  • Holiday Leave

  • Other leave options

  • Catastrophic Leave

  • Parental Leave – Up to 90 days

  • Wide Variety of Voluntary Benefits that include

  • Guardian – Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance.

  • Trustmark – Permanent Life Insurance benefits and long-term care.

  • Sunlife Financial – Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance

  • TASC – Flexible Spending Account – FSA & Dependent Day Care Debit Card Available

  • Morgan Stanley – Deferred Compensation Plan

  • Employee Assistance Program

  • Onsite Fitness Center – $12/month

*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit.

01

The following questions 1-5 will be used to determine if candidates meet the minimum qualifications and must be completed in its entirety.

Which describes your highest level of education?

  • Some High School

  • High School Diploma or GED

  • Trade School or Technical Degree

  • Some College (1-29 semester credits)

  • Some College (30-59 semester credits)

  • Some College (60-89 semester credits)

  • Some College (90-120+ semester credits)

  • Associates Degree

  • Bachelor's Degree

  • Master's Degree or higher

  • None of the above

    02

    List all degrees received that are directly related to the position (see template below).

    College/University:

    Did you graduate:

    College Major/Minor:

    Semester Credits Completed:

    Degree Received:

    03

    Indicate your full-time professional experience supporting employee benefits programs.

  • No Experience

  • Less than 1 year

  • 1 to 2 years

  • 2 to 3 years

  • 3 to 4 years

  • More than 4 years

    04

    Indicate your full-time professional experience explaining policies and regulations and processing documents.

  • No Experience

  • Less than 1 year

  • 1 to 2 years

  • 2 to 3 years

  • 3 to 4 years

  • More than 4 years

    05

    Please list the employer(s) on your application where your experience was obtained in question(s) 3-4. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A only if you have no related experience (see template below).

    Employer Name:

Job Title:

Hours Worked Per Week:

Dates of Employment:

06

The following skills assessment is a self-assessment used to evaluate an applicant's training and experience.

I understand that:

A) Part-time experience must be prorated and credited as half of full-time experience (i.e., if you performed the task for two years in a part-time position, 20 hours per week, you can only credit yourself with one year of experience in that area)

B) The education, knowledge, and experience levels indicated by my skills assessment responses must be supported and clearly documented in the "Education" and "Work Experience" sections of my application;

C) Any falsification or misrepresentation of the information listed on the employment application or skills assessment may result in removal from the eligibility list or rescinding a job offer;

D) Responses to assessment questions that are not supported and clearly documented in the "Education" and "Work Experience" sections on the application may result in question scores being adjusted to receive zero points;

E) Assessment scores may be used to consider applicants for the selection process;

F) I further understand that since exam scores will be automatically generated based on the applicant's response to each item in the assessment, score appeals will not be allowed for this recruitment.

  • I have read and understand the above information regarding the completion of the following skills assessment questions. I further understand that this recruitment includes a skills assessment and that the answers I provide must be consistent with the "Education" and "Work Experience" sections detailed on my application and that scoring appeals will not be allowed for this recruitment.

    07

    RISK MANAGEMENT (Questions 7-11):

    Indicate your full-time professional experience processing FMLA requests, Workers Comp claims, answering questions, and monitoring claim related activities.

  • No Experience

  • Less than 12 months

  • 12 to 23 months

  • 24 to 35 months

  • 36 to 47 months

  • More than 48 months

    08

    Indicate your full-time professional experience working with a third-party administrator and reviewing claims for accuracy, completeness, and compliance with Workers' Comp statutes.

  • No Experience

  • Less than 12 months

  • 12 to 23 months

  • 24 to 35 months

  • 36 to 47 months

  • More than 48 months

    09

    Indicate your full-time professional experience interpreting and applying FMLA policies and procedures.

  • No Experience

  • Less than 12 months

  • 12 to 23 months

  • 24 to 35 months

  • 36 to 47 months

  • More than 48 months

    10

    Indicate the number of FMLA requests for employees and their dependents, which you supported at any one time over the course of your career.

  • No Experience

  • Less than 200 participants

  • 201 to 2,000 participants

  • 2,001 to 20,000 participants

  • More than 20,000 participants

    11

    Indicate your full-time professional experience administering other leave benefits.

  • No Experience

  • Less than 12 months

  • 12 to 23 months

  • 24 to 35 months

  • 36 to 47 months

  • More than 48 months

    12

    Please list the employer(s) on your application where your experience was obtained in question(s) 7-11. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A only if you have no related experience (see template below).

    Employer Name:

Job Title:

Hours Worked Per Week:

Dates of Employment:

13

GENERAL/COMPREHENSIVE DUTIES (Questions 13-24):

Indicate which of the following Microsoft Excel functions or formulas you have more than 24 months of experience using. Note: You may be required to complete a functional assessment illustrating skills in these areas.

  • No Experience

  • Formula: VLOOKUP

  • Formula: CONCATENATE

  • Formula: COUNT

  • Formula: SORT AND FILTER

  • Function: OUTLINE

    14

    Indicate your full-time professional experience with SAP or a similar automated payroll and personnel system.

  • No Experience

  • Less than 12 months

  • 12 to 23 months

  • 24 to 35 months

  • 36 to 47 months

  • More than 48 months

    15

    Indicate your full-time professional experience with AbsenceSoft or a similar absence tracking system.

  • No Experience

  • Less than 12 months

  • 12 to 23 months

  • 24 to 35 months

  • 36 to 47 months

  • More than 48 months

    16

    Indicate your full-time professional experience analyzing large sets of data for reconciliation or anomalies.

  • No Experience

  • Less than 12 months

  • 12 to 23 months

  • 24 to 35 months

  • 36 to 47 months

  • More than 48 months

    17

    Indicate your full-time professional experience delivering oral presentations to a large audience using electronic media such as PowerPoint.

  • No Experience

  • Less than 12 months

  • 12 to 23 months

  • 24 to 35 months

  • 36 to 47 months

  • More than 48 months

    18

    Indicate the number of collective bargaining agreements (CBAs) or similar employee labor agreements you have simultaneously worked with in your professional experience.

  • No Experience

  • 1 to 2 CBAs or Employee Labor Agreements

  • 3 to 5 CBAs or Employee Labor Agreements

  • 6 to 8 CBAs or Employee Labor Agreements

  • 8 to 10 CBAs or Employee Labor Agreements

  • More than 10 CBAs or Employee Labor Agreements

    19

    Indicate your full-time professional experience applying labor laws, collective bargaining agreements (CBAs) employee labor agreements, directives, and policies to personnel matters.

  • No Experience

  • Less than 12 months

  • 12 to 23 months

  • 24 to 35 months

  • 36 to 47 months

  • More than 48 months

    20

    Indicate your full-time professional experience working with Protected Health Information (PHI) in a confidential office setting.

  • No Experience

  • Less than 12 months

  • 12 to 23 months

  • 24 to 35 months

  • 36 to 47 months

  • More than 48 months

    21

    Indicate your full-time professional experience communicating complex situations, policies, and procedures to various audiences including employees, supervisors, management staff and the public.

  • No Experience

  • Less than 12 months

  • 12 to 23 months

  • 24 to 35 months

  • 36 to 47 months

  • More than 48 months

    22

    Indicate your full-time professional experience processing invoices and purchase orders.

  • No Experience

  • Less than 12 months

  • 12 to 23 months

  • 24 to 35 months

  • 36 to 47 months

  • More than 48 months

    23

    Indicate your full-time professional experience in workers compensation payment reconciliation.

  • No Experience

  • Less than 12 months

  • 12 to 23 months

  • 24 to 35 months

  • 36 to 47 months

  • More than 48 months

    24

    Indicate your full-time professional experience working in a government agency setting.

  • No Experience

  • Less than 12 months

  • 12 to 23 months

  • 24 to 35 months

  • 36 to 47 months

  • More than 48 months

    25

    Please list the employer(s) on your application where your experience was obtained in question(s) 13-24. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A only if you have no related experience (see template below).

    Employer Name:

Job Title:

Hours Worked Per Week:

Dates of Employment:

26

Do you currently hold a valid driver's license?

  • Yes, I currently hold a valid Nevada driver's license.

  • Yes, I currently hold a valid driver's license from another state.

  • No, I do not currently hold a valid driver's license.

    Required Question

Agency

Clark County

Address

500 S. Grand Central Pkwy, 3rd Floor PO Box 551791 Las Vegas, Nevada, 89155-1791

Phone

(702)455-4565

Website

http://www.clarkcountynv.gov

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