Job Information
Lake Placid Lodge Front Desk Agent in LAKE PLACID, New York
The Lake Placid Lodge is looking for Front Desk Agents to serve as our guests first point of contact and manage all aspects of their accommodation. If you have a knack for customer service and work experience in the hotel industry, wed like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.Responsibilities:Perform all check-in and check-out tasksManage online and phone reservationsRegister guests collecting necessary information (like contact details and exact dates of their stay)Provide information about our hotel, available rooms, rates and amenitiesLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests needsQualifications:Work experience as a Front Desk Agent, Receptionist or similar roleMust be available to work a flexible schedule including days, nights, weekends and holidaysAbility to reliably commute to Lake PlacidExperience with hotel reservations software, like OPERAExcellent communication and organizational skillsBenefits:Paid Time OffAffordable Health, Dental, and Vision Insurance401(k) Retirement PlanFree Employee Meals (1 per shift)Opportunities for Advancement