Jobs for People with MS: National MS Society

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can lead talented engineers in an open, supportive, inclusive environment where your voice is valued. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

How will you make an impact in this role?

This Engineering Director in the Technology organization is responsible for the design, delivery and modernization of our Credit and Collections Platform at American Express. As part of the role, you will be responsible for leading engineering teams across multiple platforms to define and drive future strategic roadmaps leading to the best user experience, agility and availability for our platforms. The Engineering Director will be working very closely with his/her technology peers and teams to achieve the above-mentioned objectives. Key priorities include leading innovation, technology transformation and leveraging modern technologies to accelerate and support business growth.

Key responsibilities include:

• Rapidly gain a deep understanding of the current servicing ecosystem, including system integrations, decision engines, and operational management flows.

• Lead a team of engineers to build innovative components and features for the platform while ensuring consistency with development methodologies, CI/CD, and automation.

• Collaborate with the other peer servicing Directors to create centralized backend functionality and orchestration solutions that meet the needs across the portfolio.

• Maintain top delivery standards by building secure and quality software that meets the needs of the business.

• Monitor and ensure stability across multiple production and non-production development environments.

• Drive both high-level and detailed technical designs and conduct design reviews as needed.

• Collaborate and work closely with business leaders, product owners, technology leaders, scrum leads and engineers, actively participating in all phases of product development from envisioning to production implementation.

• Recruit and retain top talent and build a successful team of engineers focused on continuous improvement.

Qualifications

• Bachelor’s Degree in Computer Science, Computer Science Engineering, other Engineering, or related field required

• Proven experience on large-scale technology engineering and formal management in a complex environment

• Successful engineering and deployment of enterprise-grade technology products in an Agile environment

• Large scale software product engineering experience with contemporary tools and delivery methods in a complex environment (i.e. DevOps, CD/CI, Agile, etc.)

• Hands-on delivery experience in the fundamental components of the assigned portfolio’s primary technology stack(s) (some of them include Java, Relational Databases, Microservices, APIs, REST, React JS, etc.)

• Preferred experience with backend automation and BPM workflows

• Successful assimilation of new technology into an existing technology stack

• Outstanding influential and collaboration skills; ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross communication process

• Outstanding ability to work as a team with peers dispersed across the globe.

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Technologies

Primary Location: India-Karnataka-Bengaluru Urban

Schedule Full-time

Req ID: 24010472