Jobs for People with MS: National MS Society

Description

The Credit & Collections Analyst I (Contractor) plays a critical role in supporting the Credit & Collections department by efficiently managing operational processes such as billing, customer portal management, project tracking, collections, and payment applications. This position is designed to help optimize cash flow and minimize credit risk exposure by ensuring all processes are executed timely and accurately.

Key Responsibilities:

Billing & Invoicing

• Prepare, review, and process invoices in alignment with contract terms.

• Ensure invoices are distributed promptly to customers.

• Identify and resolve any issues or discrepancies related to billing.

Customer Portal Management

• Oversee and update customer portals with relevant invoices and supporting documentation.

• Monitor portal activity and resolve submission errors.

• Ensure compliance with customer-specific invoicing and payment requirements.

Project Tracking & Reporting

• Maintain accurate records of credit and collection-related projects.

• Track outstanding receivables and payment commitments.

• Generate reports for internal stakeholders to provide visibility into collection progress.

Collections & Credit Risk Management

• Proactively monitor and follow up on accounts receivable balances.

• Communicate with customers to facilitate timely payments and resolve disputes.

• Collaborate with internal teams to assess credit risk and escalate unresolved collection issues.

Payment Applications & Reconciliation

• Accurately apply customer payments to the appropriate accounts.

• Investigate and reconcile payment discrepancies while coordinating with the accounting team for necessary adjustments.

• Maintain detailed and accurate financial transaction records in the system.

Process Improvement & Compliance

• Identify and implement improvements in credit and collections processes to enhance operational efficiency.

• Ensure all activities comply with company policies and financial controls.

• Support internal and external audits by providing documentation and responding to inquiries.

  Requirements

• Strong attention to detail and accuracy in financial transactions.

• Exceptional communication abilities to effectively collaborate with customers and internal teams.

• Proven capacity to prioritize and manage multiple tasks in a fast-paced environment.

• Willingness to learn and work in various treasury-related functions as needed.

• Proficiency with Microsoft Excel; familiarity with ERP systems is highly preferred.

• Basic knowledge of accounting principles and credit risk assessment techniques.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .