Job Information
Cleaning Technologies Group Field Service Technician in Jamestown, New York
Job Title: Field Service Technician
Location: Jamestown, NY
Department: Technical Service
Reports To: Director of Technical Service
Exemption Classification: Non-Exempt, Hourly
Pay: $50,000/year
Summary: Perform work involving the skills to keep machines, mechanical equipment functioning. Repair, install, adjust, or maintain production and processing machinery or systems. Duties may include the installation, aligning, balancing, pipe fitting, dismantle, or movement of machinery and equipment, repairing of electrical or mechanical equipment, according to plans.
MINIMUM REQUIREMENTS to PERFORM DUTIES
Essential Duties and Responsibilities:
1) Understand and follow the values: Safety, Growth, Passion, Quality, Integrity, and Excellence
2) Treat team members with dignity and respect
3) Uphold and follow a culture of safety and quality
4) Must be able to follow defined process and procedures in accordance with the ISO Standard
5) Must be able to read and interpret blueprints, technical drawings, electrical schematics, or computer-generated reports
6) Perform routine maintenance, such as inspecting drives, motors, or belts, checking fluid levels, replacing filters, or doing other preventative maintenance
7) Adjust functional parts of devices or control instruments using hand tools, levels, plumb bobs, or straightedges
8) Adjust equipment to ensure optimal performance
9) Test and inspect mechanical equipment to locate damage, defects, wear, and proper functionality
10) Repair, inspect, operate, or test machines, equipment, or structures, to diagnose machine malfunctions, plumbing, electrical, and pneumatic using tools such as hammers, hoists, saws, drills, wrenches, or equipment, such as precision measuring instruments or electrical or electronic testing devices
11) Repair or replace broken or malfunctioning components of machinery or equipment
12) Disassemble machinery or equipment to remove parts and make repairs
13) Reassemble after completion of inspections, testing, and repairs
14) Start machines and remove parts for repair using hand tools, chain falls, jacks, cranes, or hoists
15) Read work orders and specifications to determine machines and equipment requiring repair or maintenance
16) Inspect or test damaged machines and mark defective areas and advise supervisor/manager of repairs needed
17) Study time, motion, methods, or speed involved in maintenance, production, or other operations to establish standard production rate or improved efficiency
18) Verify that equipment is being operated and maintained according to quality assurance standards by observing worker performance
19) Update and maintain databases associated with calls, service orders, maintenance, repairs, customer information, and interactions
20) Handle personal travel arrangements
21) Appropriate and clean appearance when meeting with or visiting customers
Supervisory Responsibility: None
QUALIFICATIONS
Education and/or Experience: Bachelor's degree in electrical or mechanical engineering with 2-3 years' experience or associate's degree in electrical or mechanical engineering with 5+ years' experience
Skills: PLC Ladder Logic knowledge and experience preferred, must be proficient in Office Suite, must have project management experience, must be able to manage time, prioritize and meet deadlines, must be able to troubleshoot electrical, plumbing, pneumatics
Mathematical Skills: Must be able to perform advanced level mathematics (algebra, trigonometry, strength of materials, etc.) and use industry-related calculations and formulas
Certifications/Licenses: Valid driver's license, valid passport, ability to travel overseas
Physical Demands: May be required to lift up to 50 lbs., ability to sit for periods of time, ability to stand for periods of time, ability to climb stairs, finger and manual dexterity and fine motor skills
Work Environment: Controlled environment, office setting 40% of the time (approximately), production floor 60% of the time (approximately), must always wear proper PPE
Travel: 50%-75%