Jobs for People with MS: National MS Society

Description We are offering an opportunity to join our team located in Jamesburg, New Jersey as a Customer Service Representative in the Manufacturing industry. This role primarily involves handling inbound phone calls, addressing customer inquiries, processing orders, and maintaining accurate records.

Responsibilities: • Handle inbound phone calls professionally, providing timely and accurate responses to customer inquiries. • Process customer orders efficiently, ensuring all details are accurate and up-to-date. • Utilize Microsoft Excel and other systems to enter orders and maintain customer data. • Print and fax invoices or statements as needed, ensuring all information is accurate and comprehensive. • Maintain a calm and service-oriented demeanor at all times, ensuring excellent customer service is provided. • Leverage your skills in order entry and data entry to ensure smooth and efficient operations. • Monitor and resolve any issues or discrepancies that may arise with customer orders. • Maintain a comprehensive knowledge of the distribution industry to better serve our customers. • Utilize Sage to process orders, ensuring all customer information is accurate and up-to-date. • Communicate effectively with customers and team members to ensure smooth and efficient operations. Requirements • Demonstrated experience in a customer service role within the manufacturing industry

• Proficiency in using Microsoft Excel for data analysis and report generation

• Familiarity with order entry systems and proven ability to accurately process orders

• Strong data entry skills with attention to detail and accuracy

• Excellent communication skills to effectively address customer inquiries and complaints

• Ability to work collaboratively in a team environment

• Proactive problem-solving skills to resolve customer issues efficiently

• Flexibility to adapt to changing customer needs and business processes

• Commitment to providing exceptional customer service at all times.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .