Jobs for People with MS: National MS Society

EOI: Phone Operator

Job ID

171827

Posted

13-Jun-2024

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

Jakarta - Jakarta Raya - Indonesia

• Act as a primary contact for customers and staff. Troubleshoot and resolve problems of complexity.

• Maintain accurate records of interactions with customers and recurring problems.

• Ensure an efficient service by identifying needs, process improvements, opportunities, and weaknesses

within the department and team.

• Promote, develop, and maintain strong relationships between departments and with customers.

• High School Diploma with 3-4 years of job-related experience.

• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own

job function is required.

• Advanced organizational skills with an inquisitive mindset.

• Ability to evaluate and communicate unusual and complex content in a concise and logical way.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)