Job Information
Kansas Employer Registration Clerk (12-Hour Rotating Shifts) in Iola, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12970607
THE RUNDOWN:
This position will help schedule and check in/out patients for appointments. In this role, you will be the patients first point of contact.
Requirements
WHAT YOULL BE DOING:
- Checks in/out patients, makes any follow-up appointments, and addresses any questions patients have regarding additional visits.
- Oversees the waiting area, coordinating patient movement, and presents any problems or irregularities to the supervisor.
- Responds to patient\'s needs by obtaining available clinic resources such as translation services, patient navigator, eligibility coordinator.
- Answer clinic phones providing excellent customer service, directing calls to the appropriate location.
- Collects and processes patient payments to ensure accurate posting on account, reconciliation of monies collected, and enter accurate data on patient forms.
- Demonstrates understanding of the registration guidelines established for the specialties within the clinic.