Jobs for People with MS: National MS Society

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind

We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.

JOB SUMMARY

The Configuration Analyst reviews, analyzes, and evaluates client business systems and business needs to maintain and configure systems to meet overall business strategies and ensure compliance. They also applya broad knowledge of analysis techniques, methods, and practices to optimize effectiveness and efficiency. They receive assignments from the System Configuration Manager based on vetted ideations and requests, needs of business partners, and overall departmental needs in a fast-paced Agile environment.

JOB DETAILS

• Location:In office, hybrid andremote working options.
• Corporate office is in Indianapolis, IN
• Relocation Expenses Reimbursed: No
• Qualified candidates must be legally authorized to be employed in the United States. IMG will not beproviding sponsorship for employment visa status (e.g., H-1B or TN status) for this position.

DUTIES AND RESPONSIBILITIES

• Performs assigned configuration activities in the various environments (such as test and production) and provides consulting for other configuration resources.
• Manages configuration and enhancement deployments to the production environment in cooperation with IT and resolves any post-production issues reported by users.
• Meet with stakeholders and other business representatives to elicit requirements and propose solutions.
• Works with consultants and internal IT stakeholders to facilitate and coordinate efforts for multiple enhancement projects.
• Creates, evaluates and updates documentation for client needs, program functions, and steps required to configure, develop, or modify software.
• Maintains all business rules and use cases for specific applications and application interactions.
• Manages all documentation related to new product implementation and existing product changes.
• May evaluate proposed software or software enhancements for feasibility.
• Performs unit-based and scenario-based testing from the perspective of various client roles.
• Reviews and revises policies, providers, procedures, and standards for the configuration analysis team.
• May help coordinate with stakeholders, subject matter experts, developers, quality assurance resources, and technical experts to support testing based on requirements.
• May assist in the development of training programs.
• Acts as a technical resource and mentor to other team members and may lead and direct the work of others.
• Ensure timely communication to manager regarding status of all work being performed.
• Takes responsibility to make sure the team is informed of assigned projects in the event of a scheduled absence.
• Provide support to the user community for reported issues.
• Meet with stakeholders and other business representatives to elicit requirements and propose solutions using configuration. Design, create, and modify configuration.
• Work with vendor to facilitate and coordinate efforts for enhancements and upgrades. Stay current with software updates and new services available to the organization.

QUALIFICATIONS

System configuration training and skills

Proven track record of timely completion of analysis, configuration, and requirements to project specifications

Possesses general understanding in the areas of application programming, database, and system design and a thorough understanding of our technical capabilities

Exhib ts confidence and an extensive knowledge of emerging industry practices when solving business problems and pushes creative thinking beyond the boundaries of existin