Job Information
Northeast Family Services Intake Coordinator in Illinois
Northeast Family Services of Illinois is hiring!
We are an established and growing organization with locations in eight states, specializing in providing therapy services to individuals and families via Telehealth, in-person, or in-home.
The Intake Coordinator manages all aspects of the registration and admissions process for Northeast Family Services for all of our Illinois locations. They are responsible for answering incoming calls, gathering referral information, verifying insurance coverage, and scheduling clients’ appointments.
To be successful in the Intake Coordinator position, you need to be highly organized, detail oriented, and have a working knowledge of payer portals, co-pays, deductibles, and health insurance benefits. Top candidates will also have excellent interpersonal skills and work well as part of a multidisciplinary team that includes therapists, clinicians, nurse practitioners and peers. This position may be open to a hybrid/remote schedule but candidates must be located in IL. If you’re looking for rewarding work, have experience working in a behavioral health environment, and enjoy helping people obtain the support they need, don’t miss this career opportunity!
Bilingual in English / Spanish is a huge plus!
Qualifications:
HS Diploma or equivalent required
Minimum of 2 years' experience in patient intake and scheduling
Bilingual English / Spanish preferred
Working knowledge of insurance benefits and authorizations
Proficient computer literacy, including Microsoft Office and Electronic Health Records (EHR)
Experience working with and helping clients with co-occurring disorders
Must be local to IL
Ability to keep client and company confidences
Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
Strong time management and organizational skills
Benefits:
Health, dental & vision
3 weeks paid vacation
11 paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)
Generous sick time including mental health days
401k retirement plan with up to 4% match
Voluntary short and long-term disability
Voluntary Life Insurance
Dependent care savings account
Mileage reimbursement
Longevity award - Monetary bonus and a vacation day annually
Company provided laptop and cell phone
Opportunity for professional growth
Supervision for licensure provided
Tuition Reimbursement
Personal cell phone discount
Hours / Compensation:
- Full Time Salary