Jobs for People with MS: National MS Society

Case Specialist

Houston, Texas

Onsite

Contract

$20.96/hr - $20.96/hr

Come join our team. Our client is looking for a Case Specialist for a 5-month contract in Houston, TX 77061.

Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation.

Contract Duration: 5 Months What You Will Be Doing Daily Responsibilities

• Assure that VIN number, paperwork, and other vehicle identification is prepared and verified.

• Meet with customer and record complaint information.

• Perform data entry responsibilities for the department. Enter the arbitration into the AS400.

• Perform PSI calls and arbitration calls.

• Advise customer of Auction complaint policy and notify manager and/or Arbitrator.

• Organize complaints by a numbering system and write detailed complaint summary so that customer service personnel and mechanics understand the issue.

• Track sale day staffing.

• Coordinate internal and external lot communications.

• Investigate issues to determine if item is subject to arbitration.

• Comply with National Auto Auction Association (NAAA) guidelines.

• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.

• Perform other duties as assigned by management.

• May be required to work overtime (more than 40 hours per week) as business needs dictate.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family

• Dental & Orthodontia Benefits

• Vision Benefits

• Health Savings Account (HSA)

• Health and Dependent Care Flexible Spending Accounts

• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

• Hospital Indemnity Insurance

• 401(k) including match with pre and post-tax options

• Paid Sick Time Leave

• Legal and Identity Protection Plans

• Pre-tax Commuter Benefit

• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Kenny Edgerton

Specialization: Administrative / Clerical