Job Information
The City of Houston Airport Operations Supervisor (Security) in Houston, Texas
Airport Operations Supervisor (Security)
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Airport Operations Supervisor (Security)
Salary
$59,644.00 - $80,356.12 Annually
Location
2800 N Terminal Road
Job Type
Full Time
Job Number
33869
Department
Houston Airport System
Opening Date
05/03/2024
Closing Date
5/17/2024 11:59 PM Central
Description
Benefits
Questions
POSITION OVERVIEW
Applications will be accepted from: All Persons Interested
Division/ Section: Bush Intercontinental Airport (IAH) / Security
Workdays & Hours: Shift work ,could include a rotating schedule weekends & holidays
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
The Airport Operations Supervisor ensures operational excellence throughout the Security section of Bush Intercontinental Airport (IAH) by maintaining a safe and secure airport environment. The Security team serves a wide scope of internal and external customers including, but not limited to the traveling public, employees, and stakeholders by conducting inspections of operations and coordinating operational or security activities. The section ensures the airport maintains compliance with the Transportation Security Administration (TSA) approved Airport Security Plan, as well as TSA mandated Rules and Regulations.
The purpose of this position is to perform as the security regulation subject matter expert in the field during security emergencies and assist with the planning, training, and carrying out of mitigation efforts to reduce the threat level to IAH and enhance the overall airport security posture. This position is proactive in locating and resolving security issues and violations. It conducts routine compliance inspection to ensure the airport is in compliance with Federal, State, and local security regulations. The success of this role is highly dependent on the ability of being actively responsible for the unique aspects of the airport, while supporting their counterparts to ensure that safety and customer service are at the forefront of the passenger experience. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required."
The responsibilities of this position include, but are not limited to:
Identifies and anticipates operational, safety and security concerns by inspecting airport facilities and operating areas and monitoring radio communications. Initiates corrective actions and counsels airport users, tenants and employees.
Supervises and performs operations activities, such as ensuring safe aircraft areas by coordinating and monitoring construction/maintenance work, removing wildlife from runways and enforcing operational standards as defined by federal rules/regulations.
Creates, revises and implements operating rules, regulations, standards and procedures to ensure airport safety. Monitors deviations from federal, state and airport operating rules and regulations. Issues NOTAMS as required by federal regulations.
Oversees the Communications Center during certain hours, resolves problems with airport customers and tenants and informs airline and airport personnel of important airfield conditions.
Supervises, schedules, assigns work, trains and evaluates operational/security employees. Assumes operational, safety and security responsibilities in absence of airport management.
Commands operational activities and the Communications Center and maintains order during aeronautical-related emergencies, following the Airport Emergency Plan and other airport rules and regulations.
Develops and provides reports for upper management regarding operations/security activities, inspection results and statistics, and violations of airport leases, contracts and standards by tenants and airlines.
Keeps abreast of existing and new legislation and ensures compliance to federal, state and local requirements. Advises airport management on needed action. Anticipates future legislation.
Contributes to the team effort by performing related duties as needed.
WORKING CONDITIONS
There are routine discomforts from exposure to moderate of heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required.
MINIMUM REQUIREMENTS
EDUCATIONAL REQUIREMENTS
Requires a Bachelor's degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field.
EXPERIENCE REQUIREMENTS
Four years of progressively responsible experience in airport operations, airport security or airport safety are required.
Directly related professional experience involving lead or supervisory responsibilities may substitute for the above education requirement on a year-for-year basis.
LICENSE REQUIREMENTS
Requires a valid Class C Texas driver’s license and compliance with the City of Houston’s policy on driving (AP 2- 2).
PREFERENCES
Preference will be given to applicants with considerable knowledge of airport operations and security. Ability to communicate diplomatically and effectively, often in tense situations, with all levels of internal and external customers. Experience with MS Office suite is a plus. Verifiable experience in utilizing any type of access control and/or close circuit television as it relates to this position is strongly preferred. Knowledge of Airport Security Plan and TSA rules and regulations are highly desired.
*Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.*
GENERAL INFORMATION
SELECTION/SKILLS TESTS REQUIRED:
The selection process will involve application review and/or interview. Department may administer skills assessment test.
SAFETY IMPACT POSITION:
YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
Pay Grade: 23
SALARY INFORMATION:
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1577). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1577. (TTY 7-1-1)
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan.
Benefits include:
• Medical
• Dental
• Vision
• Wellness
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 11 city holidays, plus one floating holiday
• Flexible schedules
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Healthcare Flexible Spending Account
For plan details, visit http://www.houstontx.gov/hr/benefits.html
01
Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
YES
NO
02
Are you a Houston Airport System employee?
Yes
No
03
Do you have a valid/current driver's license?
YES
NO
My license is presently restricted, suspended or revoked.
04
What is the highest level of education you have completed?
Less than High School Diploma/GED
High School Diploma/GED
Associate degree
Bachelor's Degree or higher
05
What was the area of concentration of your degree?
Business Administration
Criminal Justice
Law Enforcement
Aviation Management
Airway Science
Public Administration
Other related field
No applicable
06
If you selected "other closely related field", please indicate the degree concentration you obtain (see resume is not acceptable, if statement does not apply please insert N/A)
07
How many verifiable years of related professional experience in an airport operation, airport security or airport safety do you possess?
Less than 4 years
4 to less than 6 years
6 to less than 8 years
8 to less than 10 years
10 or more years
No experience
08
How many years of directly related professional experience involving lead or supervisory responsibilities do you possess?
Less than 1 year
1 to less than 3 years
3 to less than 5 years
5 to less than 7 years
7 to less than 9 years
9 or more years
No experience
09
Select the software applications with which you are proficient (Check all that apply)
WORD
EXEL
ACCESS
POWERPOINT
OUTLOOKSAP
KRONOS
NONE OF THE ABOVE
10
Briefly describe the level of your oral and written communication skills as it relates to this position (see resume is not acceptable, if no experience please insert N/A)..
11
Describe your experience and involvement in supporting and commanding airport emergencies (see resume is not acceptable, if no experience please insert N/A).
12
Briefly describe your prior experience in utilizing any type of access control and/or close circuit television (see resume is not acceptable, if no experience please insert N/A).
13
Please describe in detail your experience working under pressure in a fast paced and stressful environment and your ability to deal with customer service conflict (see resume is not acceptable, if no experience please insert N/A).
14
Describe your experience and interaction with the Transportation Security Administration rules and regulations and of an Airport Security Plan (see resume is not acceptable, if no experience please insert N/A).
15
The Houston Airport System consist of operating on a 365 days period. Are you willing and able to work on shift work, including rotation, weekends and holidays?
Yes
No
16
Which security and/or safety area(s) do you have experience conducting? (Check all that apply)
Inspecting security alarm doors
Monitoring perimeter areas
Performing traffic and curbside duties
Monitoring radio communications and/or CCTV
Conducting criminal history and background investigations
Experience with scanner fingerprinting
Monitoring compliance with leases and contracts
None of the above
17
Check all verifiable work experience which you have performed as it relates to an Airport Operation environment
Manage the operational and security activities of an airport
Coordinate emergency response within an airport
Generate written and oral reports
Knowledge of airport operations and security
Ability to communicate diplomatically and effectively
Airport Emergency Planning
None of the above
Required Question