Jobs for People with MS: National MS Society

Shift Lead (Data Center, Tsing Yi)

Job ID

169078

Posted

19-Jun-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Data Centers

Location(s)

Hong Kong - Hong Kong

Job Summary

The successful candidate will deliver high calibre maintenance services within critical environments. Responding speedily to fault/breakdown requests, efficiently undertaking routine daily checks and scheduled maintenance of plant or equipment are of paramount importance. 

Key Responsibilities

• Adhere and support the facilities management strategy for the agreed client contract.

• Oversee the facilities management service, which encompasses ad hoc maintenance, fire, mechanical, electrical support and, following environmental safety guidelines to ensure business continuity is maintained.

• Manage site operations to ensure continuity of property services with minimum disruption to the client’s business operations.

• Manages the on-site activities of shift/day technicians, and where required vendors and contractors.

• Supervise and manage and mentor the technicians on site to ensure exceptional performance is being achieved. Shift Lead is responsible for supporting the Senior Engineer in setting and attaining performance goals, as well as responsible for the development, coaching, and counselling of the rest of the site technicians.

• Perform hours of operations to provide site coverage as necessary, including working shift rosters to achieve full staff coverage of sites.

• Raise work permits (including Tag out, Confined spaces, High Voltage, Fire Isolation, and Hot Works requirements), sign off work permits and collaborate with various groups to optimize the work schedule.

• Where required conduct and document client meetings with appropriate work stream leaders, contractors

• Conduct required property and operational inspections and review property operations to ensure cost effectiveness and business continuity is maximized.

• Report and recommend technical and operational initiatives.

• Perform risk assessments where required to support site risk reduction strategies

• Articulate and live the CBRE culture, set an example by modelling the required behaviors and hold others (employees and peers) accountable for their actions by identifying and acting on behavior which is inconsistent with agreed standards.

• Comply with all CBRE systems used to meet its health and safety obligations.

• Work safely and not put themselves or anyone else’s health or safety at risk by their acts or omissions.

• Comply with CBRE Environmental policies and adhere to procedures and work instructions that are relevant to their activities.

• Operate in a manner that will minimize any adverse environmental impacts associated with their activities.

• Ability to research, learn, and perform operational duties (switching, isolating, fault rectification, incident recovery, etc) to ensure equipment viability with minimum supervision.

• Create and nurture on-site Client and stakeholder relations.

• Some routine maintenance and monitoring tasks, Examples of items (Various Meter and UPS readings, Chiller Plant Monitoring, Replacement of Lights, New Tap Off Boxes, Basic Facility Repairs and Maintenance etc.)

• Update site log of all incidents and happenings during shift and update next shift Technician and Senior Engineer(s).

• Maintain awareness of current operating procedures, general site instructions and site safety guidelines and implement and monitor where required.

• Perform system isolations and switching of supplies, change duties cycles or shut down equipment for maintenance.

• Operate emergency plants such as generators, redundant chillers, cooling towers and take logs operating whilst in test or emergency operation.

• Supporting the maintenance of electrical & mechanical infrastructure per manufacturers’ recommendation and client/contract statements of Work (SOW’s)

• Develop, review, implement and audit local Method of Procedures (MOP’s), Standard Operating Procedures (SOP’s), and Emergency Operating Procedures (EOP’s).

• Develop a comprehensive understanding of the building(s) infrastructure and their layouts, functions and complexities

• Endorse day to day and future compliance to safe working practices, quality standards conformity and best practice methods

• Volunteer ideas / initiatives that contribute to the service levels and delivery

• Undertake other tasks, as required by the site management team, in accordance with experience and competencies

• Provide escorting/vendor management when/where required including supporting internal day technicians with planned and reactive maintenance works.

Required Knowledge and Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential 

• REW A0 or above qualification

• At least 5-8 years of E&M operations experience ideally gained from a critical environment eg. Data Centers, Hospitals, Critical Infrastructure

• Experience of CMMS and BMS systems

• Computer skills in Microsoft Office and a relevant Computerized Maintenance Management System

• Strong technical background electrical, mechanical background or engineering related discipline.

• Client relationship experience. 

Desired

• HV Operator/switching qualification and experience

• 3 -5 years’ experience in a Data Centre environment

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)