Job Information
WorkSource Oregon IT Development Manager - Sitecore (7652) in Hillsboro, Oregon
RESPONSIBILITIES The Development Manager leads our Sitecore eCommerce platform team within the Information Systems department. This role involves the development, enhancement, & maintenance of our Sitecore-based eCommerce solutions. The Development Manager will play a critical role in technical delivery & solution design, ensuring alignment with business objectives Operational management of the MARCOM technology platform including but not limited to Sitecore & Magento In collaboration with different teams define & manage operational KPIs & SLAs Collaborate with the cross functional teams including IT, managed service provider & business in the management of MARCOM projects & underlying platform Provide technical leadership as required Plan & manage operational support & any new product development stages Reporting status updates to senior managers Ensuring that projects & products are delivered on time & within budget Overseeing product deployment & integration Diagnosing & resolving technical issues involving responsible teams Evaluating product performance metrics & facilitating adjustments Documenting processes & ensuring compliance with industry standards Keeping up with advancements in product technologies Serve as the primary technical point of contact for internal stakeholders & external partners Ensure clear communication & alignment on project status, timelines, & deliverables QUALIFICATIONS: Bachelor\'s degree in computer sciences, software engineering, technology management, business management, or similar 7-8 years of hands-on experience in technical program management, preferably in a related industry for MARCOM business functions Strong familiarity with Microsoft stack, Angular, and Node.js, React is nice to have Proven expertise in managing & developing on the Sitecore platform. (XP & Content Hub) Experience with both front-end & back-end development processes Extensive experience with Agile methodologies Sitecore certification is a plus Proven expertise in managing Sitecore platform, including configuration, customization, & maintenance Hands on experience in the overall Sitecore operational support including patching, upgrade, incident management, deployment, release management etc Proven experience managing different projects and operational support and provide technical leadership as needed Advanced knowledge of the full life-cycle operational management of technology platforms and product development Extensive experience establishing and meeting operational KPIs and SLAs Ability to collaborate with cross functional teams including IT and business Experience reporting status updates to senior managers Experience working with external vendors, contract negotiations and vendor management Hands on experience with managed service model Identify opportunities for process improvements & implement best practices in software development, testing, and maintenance Ability to evaluate product performance metrics, diagnose & resolve issues Ability to keep up with advancements in the field of technical product development Exceptional communication, interpersonal skills, & a team player Perform duties with minimal supervision