Jobs for People with MS: National MS Society

Gift Shop staff to help create a pleasant and memorable stay for guests by providing outstanding customer service and setting a positive tone for the guests experience. Responsibilities: Greets guests and completes the check-in process by inputting and retrieving information from the computer system, confirming pertinent information including guest contact information, number of guests, and room assignments. Directs guests to their rooms by showing the location on the resort map. Maintains knowledge of the resorts amenities, services, policies, menus/mealtimes, and area attractions. Responds to guests request/concerns and relays information to appropriate department. Completes check out procedures, computes bills, collects payment, and closes out guest accounts upon completion of stay. Assist guests with purchases in the gift shop, processes transactions using cash, check, or credit/debit cards or by transferring purchases onto the guest bill using the POS system. Maintains the appearance of the gift shop, unpacks and stocks new merchandise, and rotates inventory on shelves. Other duties as assigned. High School diploma or equivalent is preferred. One year of office/clerical or customer service experience is preferred. Retail, Front Desk, or Hospitality experience is a plus. Excellent communication and customer service skills required. Knowledge of Microsoft office suite and the ability to learn company's reservation system required. Ability to operate basic office equipment and POS system. Ability to accurately handle cash, check, and debit/credit transactions. Ability to work a flexible schedule based on department and company needs including weekends, evenings, and holidays. This is a seasonal position through mid-November. This is a part-time, hourly position. Work will be indoors in a controlled environment. Background check required. Salary based on experience/education.