
Job Information
Insight Global Customer Support Specialist in Hebron, Kentucky
Job Description
Insight Global is looking for a Sales Desk Professional for a commercial vehicle supplier in Hebron, KY. This position is client-facing and involves processing and managing customer orders and developing customer relationships. Responsibilities include negotiating and/or adjusting delivery dates with customers, ensuring continuity in supply, reporting customer order fulfillment, resolving logistic claims, and cooperating with production & material planning teams.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
2-3 years of experience in a help desk, service desk, sales, or call center environment.
Proficiency in MS Office Suite advanced skills in MS Outlook and MS Excel.
Experience using SAP, AS400, or Oracle:
Order Entry/Order Management
Understanding of shipping terms
Strong reliability, ownership, and proactive problem-solving skills. Sales experience within a call center environment.
Automotive industry experience.
Experience using Salesforce and/or New Voice Media.
Advanced MS Excel skills (v-lookups, pivot tables, conditional formatting).
Experience with ERP systems (order side, not procurement side).
Experience with MRP systems. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
Insight Global
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