Job Information
ASM Global Ticket Seller in Hato Rey, Puerto Rico
ASM Global the leader in privately managed public assembly facilities, has an excellent opening for the Ticket Seller (ON CALL) at Coliseo de Puerto Rico. The Ticket Seller is responsible for ticket sales for shows or events by performing the following duties.
Essential Duties
Opens and or closes ticket window as required.
Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office supervisor or manager for audit.
Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by supervisor.
Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.
Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning coming attractions.
Files various records and reports. Performs related clerical work as assigned.
Ability to work flexible hours based on events, including daytime, evenings, weekends, and holidays as needed.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience
High School Degree
Or 1 year related experience and/or training
Or equivalent combination of education and experience
Customer service background preferred
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.