Job Information
Hartford HealthCare Patient Services Coordinator / Per Diem - OPD Adult Primary Care Clinic in Hartford, Connecticut
Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us. The Adult Primary Care (APC) clinic is located at 132 Jefferson St., Hartford Hospital. APC averages over 9,000 patient visits annually with an average of 40-50 patients cared for per day. We see patients for preventative annual care as well as patients with wide range of health problems such as diabetes, high cholesterol, asthma/COPD and hypertension. Staffing includes attending physicians, APRNs, Residents, Psychologist, Social Worker, Nutritionist, Pharm D, RNs, MAs and MAAs. APC facilitates an ongoing relationship between patients and clinicians and fosters participation by patients in decision making about their health and their own care. 75% of our patients are bilingual with Spanish being their primary language. The majority of our patients have health coverage under Medicaid. APC provides opportunities for disease prevention and health promotion as well as early detection of problems. APC guides patients through the health system, including appropriate referrals for services to other health professionals. Job Summary: Responsible for full range of administrative support in a medical office setting providing duties from scheduling appointments, calling pharmacies, billing, and verifying precertifications to triaging phone calls from patients, physicians and insurance companies, while maintaining patient and business confidentiality to ensure that the needs of the internal and external customers are met. Reports to assigned supervisor. • High School Diploma required. • Medical Administrative Assistant certification preferred. • One to two years’ experience in a medical office setting required. • Knowledge of medical terminology required. • Bilingual English/Spanish required. • Experience and proficiency with Electronic Medical Records (EPIC) preferred. • Basic keyboarding skills with proficiency in use of personal computer programs. • Knowledge of medical coding preferred i.e.: CPT and ICD9 coding. • Excellent communication and customer service skills. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Job: Administrative* *Organization: Hartford Hospital *Title: *Patient Services Coordinator / Per Diem - OPD Adult Primary Care Clinic Location: Connecticut-Hartford-132 Jefferson St Hartford (10483) Requisition ID: 24156902