Job Information
Commonwealth of Pennsylvania Clerical Assistant 3 in Harrisburg, Pennsylvania
Reference #: 4517999 THE POSITION Are you looking to enhance your administrative skills and pursue a fulfilling career? The Bureau of Driver Licensing is currently seeking a Clerical Assistant 3 to join our team. Your role will involve handling intricate tasks to maintain the Driver License and Control system's integrity, as well as assisting Driver License Exam Centers by analyzing processes and data to offer solutions. Take advantage of this opportunity to progress in a vibrant work setting!
DESCRIPTION OF WORK Your primary responsibility of this role is to support the integrity of the Driver License and Control (DL&C) data entry systems and provide assistance to Driver License Exam Centers. Your role involves creatively solving problems and managing records in compliance with Pennsylvania vehicle regulations and policies. Extensive knowledge of title 75 of the Pennsylvania vehicle code and PennDOT mainframe is essential to troubleshoot issues and find solutions when standard procedures fail. You will offer guidance to Driver License Center's staff on processing tasks, aiming to be a comprehensive resource for problem-solving.
As part of your role, you will be responsible for analyzing intricate data, decoding vehicle code, and utilizing your system expertise to identify and address system issues. Additionally, you will conduct tests on system modifications, offering suggestions to enhance user experience while ensuring compliance with regulations. Furthermore, you will investigate identified system problems and analyze unusual scenarios by replicating them in a controlled testing environment. Using your knowledge and logical thinking, you will rectify driving records by making necessary adjustments. Lastly, you will provide overall support and assistance to Driver License Centers in Pennsylvania, offering guidance on licensing policies, standards, laws, and processing.
Interested in learning more? Additional details regarding this position can be found in theposition description.
Work Schedule and Additional Information: Full-time employment Work hours are 8:30 AM to 4:30 PM, Tuesday - Saturday, with 30-minute lunch. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS Minimum Experience and Training Requirements: One year as a Clerical Assistant 2 (commonwealth title); or One year of moderately complex clerical experience; or An equivalent combination of experience and training.
Additional Requirements: You must be able to perform essential job functions.
Legal Requirements: This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.
How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go towww.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.