Job Information
Commonwealth of Pennsylvania Clerical Assistant 3 in HARRISBURG, Pennsylvania
Reference #: 4519510 THE POSITION Are you an administrative professional ready to start a new chapter in your career? The Department of State, Health Licensing Section is seeking a dedicated Clerical Assistant 3 with exceptional work ethic. This position gives you the opportunity to review applications to determine eligibility for licensure or renewal of licensure and provide customer service support to applicants, licensees, and the general public. If you strive in a fast-paced work environment and have a keen eye for detail, we want you on our team!
DESCRIPTION OF WORK
As a Clerical Assistant 3, you will be responsible for evaluating and processing applications for licensure, reactivation, continuing education audit, and continuing education programs, as well as license renewals for Boards within the Health Licensing Division. All work must be completed in a timely manner and comply with the established laws, regulations, and policies. You will be required to maintain an extensive working knowledge of licensure requirements for each of the professions assigned and you must have the ability to meet set deadlines. Work includes providing courteous customer service via telephone, preparing accurate and comprehensive correspondence, and determining licensure eligibility while prioritizing workload. You will have the opportunity to correspond with applicants, other state agencies, and licensing boards to secure information pertaining to applicant licensure or disciplinary actions.
If you are an organized professional ready to make your career aspirations a reality, apply today to join the Department of State!
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time, subject to operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS Minimum Experience and Training Requirements: One year as a Clerical Assistant 2 (commonwealth title); or One year of moderately complex clerical experience; or An equivalent combination of experience and training. Other Requirements: You must meet thePA residency requirement. For more information on ways to meet PA residency requirements, follow thelinkand click on Residency. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To lea n more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspxand click the Veterans' Preference tab or contact us atra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.