Jobs for People with MS: National MS Society

*This role requires travel to the Denver, CO area 1-2 times per quarter.

The Account Manager Data Consultant serves as a dedicated advisor to a prominent Denver, CO healthcare system. The role has two key components. One portion will function as an effective communicator, and solution-driven collaborator who works to strengthen the customer relationship. The second portion is identifying pain points and evaluating customer needs through data analysis and driving the development and implementation of data-driven solutions that enhance the customer experience. We seek an innovative, customer-focused professional who thrives in a dynamic environment, consistently seeking opportunities to deliver value and build long-lasting relationships through impactful data insights and operational excellence.

Responsibilities

Financial contract/pricing management

• Ensure the accuracy and reliability of customer data, including account demographics and pricing segments.

• Collaborate with the Decision Support Team to update backend systems and maintain data integrity, enabling seamless support.

• Manages a large IDN customer account portfolio which may require a consultative approach

• Demonstrates deep customer expertise; collaborates with appropriate parties to identify the drivers leading to business success.

• Perform monthly reconciliations, ensuring accuracy and consistency across all locations

• Communication management, including the ability to manage communication of sensitive situations and/or information in a professional manner

• Attention to detail. Polished written and verbal communication skills.

Issue Resolution

• Validating and approving quarterly compliance.

• Collaborate with internal teams to address and resolve backend issues affecting data accuracy, reporting or customer experience.

• Identify and resolve customer issues efficiently and effectively, ensuring a positive customer experience by collaborating with subject matter experts to determine the root cause and implement lasting solutions.

Project Management

• Coordinate with cross-functional teams, including the Decision Support Team, to implement and optimize reporting systems

• Analytics and Reporting

• Develops and executes self-driven projects to achieve measurable improvements by proactively addressing operational, technical, or process-related issues.

Create joint value for both Cardinal Health and the customer by:

• Identifying savings opportunities, capturing data, analyzing data, reporting the savings achieved, and communicating to the customer with actionable insights.

• Analysis of Cardinal Health and customer data to track and sustain continuous improvement for initiatives

• Design, maintain, and enhance custom reports and Tableau dashboards for use by stakeholders, incorporating feedback to improve data visualization.

• Support Quarterly Business Reviews with tailored reporting tools and data-driven insights.

Qualifications

• Required: Prior experience executing business presentations to a customer through video or in person.

• Required: Proficient in Excel (view lookup, pivot tables, etc) and familiarity with Tableau.

• Required: Willingness to travel 1-2 times per quarter to the Denver, CO area.

• Knowledge of pharmaceutical distribution, contracts, supply chain, and pharmacy solutions is preferred.

• Attention to detail. Polished verbal and written communication skills.

Anticipated pay range: $66,500 - $99,645

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with myFlexPay

Flexible spending accounts (FSAs)

Short- and long-term disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Application window anticipated to close: 4/30/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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