
Job Information
United Airlines Specialist Inflight Support Staff in Gurugram, India
Description
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Inflight
The Inflight Services department includes flight attendants and the teams that support them
Job overview and responsibilities
The role of Staff Representative – Inflight Administration provides leadership to the Inflight safety team through the ongoing administration and advocacy for Regulatory Compliance, Safety programs (ISAP, FA-FRMP), our Safety Management System (SMS), Analysis of Safety Data and ongoing quality assurance processes.
Support the Inflight Fatigue Program through the investigation and collection of needed information to prepare reports for committee voting.
Organize and schedule weekly, monthly, and quarterly safety meetings.
Send correspondence for any resulting action items, including payroll, response to submitters, and base communications.
Prepares appropriate documentation for safety reporting appeal processes
Ensure coding for flight attendant schedules are accurate
Complete proactive and reactive SAFTE-FAST report preparation and analysis
Compiles quarterly review deck for the Fatigue program
Assists in all analysis for safety program administrative support to include Irregular Operation Report (IOR), Occupational Injury Support (OIS), and Regulatory Reporting Support.
Entry of Customer Alerts into tracking spreadsheet for processing
Construction of presentation decks for all Safety Management System (SMS) meetings
Verify incoming injury report accuracy on a weekly basis within the Occupational Injury System (OIS), in addition to completing a monthly review to ensure accuracy of injury coding by third party vendors.
Generate and analyze in-depth data charts for monthly Inflight Safety Recap leadership report.
Manage the accountability process for reporting due dates for Infight’s Safety Management System documentation within United's central safety data base.
Entry of SMS information into data base. This includes, Safety Risk Assessments, mitigations and supporting documentation as it pertains to the completion of records.
Verification of due dates with process owners on SMS tracking
Track badge scanning data and provide updates to base leadership
Engage and coordinate with Inflight department leadership and process owners to ensure timely completion of applicable Safety Risk Management and Safety Assurance processes.
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.
Qualifications
Required
Bachelor's degree
2+ years related experience
Knowledge of/Experience with:
Aviation Safety Action Programs
Fatigue Risk Management Programs
Safety Management Systems
Applicable portions of the Code of Federal Regulations governing air carrier operations, aviation security, occupational health and safety
Must be legally authorized to work in India for any employer without sponsorship
Must be fluent in English (written and spoken)
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Preferred
Master's degree
Experience with Power BI dashboards.
Strong analytical skills
Comprehensive writing experience
Excellent communication and presentation skills
United Airlines
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