Jobs for People with MS: National MS Society

Requisition ID: 63376

ABOUT WHIRLPOOL CORPORATION

Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, the company reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

The team you will be a part of

The Business Analysis team prepares operations analyses, including analysis of competitors, operational effectiveness and capacity utilization. Analyzes, and plans and/or conducts procedures that provide operational and/or technical support to business operations to achieve specific objectives. Maintains an ongoing interface with various organizational and regional groups in areas such as decision analysis, technical needs, planning and execution.

This role in summary

Whirlpool has successfully implemented SuccessFactors to be its core HR system of records. Global Back Office (GBO) HR, a HR Shared Service unit based out of Gurugram HO (and Hyderabad) specializes in supporting a variety of HR Operations activities ie., Operations, HRIS, R&A and Talent Acquisition for all regions across the globe. Reporting & Analytics team as part of Global Talent Analytics COE manages all HR Data reporting and analytics for all regions and each COEs. The team specializes in full employee lifecycle processes such as TA, L&D, I&D, PMP, Talent Management, HRIS & Operations by providing support through spreadsheet reporting, data visualizations, data analysis, strategic projects, data audit & compliance, agency reporting, testing & integration and automation catering all regional HRs and COEs along with external agencies and internal leadership.

Your responsibilities will include

• Perform BAU Reporting Activities independently

• Maintain data confidentiality and privacy

• Understand customer requests from AdHoc reporting cases, provide accurate data support within timelines. Interact with customers to understand requirements if needed.

• Provide support to internal leadership on AdHoc basis

• Independently work with stakeholders by requirement gathering, set realistic expectations and timelines, provide requested support in timely manner maintaining high service level satisfaction

• Act as a consultant to customers and recommend best solutions to meet their strategic objectives while ensuring no significant workload added to the team’s bucket

• Act as a solution architect to understand customers problem statement and designing best possible solution/visualization to assist their strategies while keeping check on timelines, setting realistic expectations and efficient ongoing approach

• Refine existing BAU processes and eliminate process waste to reduce processing time and maintain SOP

• Mentor junior team members by coaching and performing quality checks

• Keeping data quality in checks and raising flags in case of inconsistencies

• Take ownership of learning new tools and technologies required to perform certain activities

• Look for ways to automate existing process and meet the CI targets for the team

• Contribute to fulfillment of team’s KPI goals and targets

• Actively participate in team’s development initiatives

Minimum requirements

EDUCATIONAL QUALIFICATIONS - Graduate or Postgraduate

EXP - 1 - 4 years

SHIFT TIMINGS - 12:30pm- 09.30pm

LOCATION - Gurugram

Preferred skills and experiences

• Must have Skills:

• Excellent communication (written and oral) and interpersonal skills

• Experience in data extraction, manipulation and reporting or Data Science and Analytics

• Sound knowledge of MS Excel/G-Sheet

• Worked on writing codes using VBA/R/Python etc.

• Sound knowledge of HR Process or Employee Life-Cycle

• Independent visualization expertise using Tableau/LookerStudio/PowerBI etc.

• Adaptable and Flexible to manage different activities and stakeholders independently

• Experienced in working in global shared service environment or managing global stakeholders

• Willingness to learn new technologies required to perform different jobs

• Good to have skills:

• Experience in Reporting through SuccessFactors AdHoc Reporting, ORD, Report Stories and/or WFA

• Experience of any ETL process or systems such as AWS, Azure, GoogleCloud etc.

• Ability to write or customize SQL scripts

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers (http://www.whirlpoolcareers.com/) . Additional information about the company can be found on Facebook (http://www.facebook.com/WhirlpoolCorp/) , Twitter (http://twitter.com/whirlpoolcorp) , LinkedIn (http://www.linkedin.com/company/whirlpool-corporation/life/) , Instagram (http://www.instagram.com/whirlpoolcorp/) and YouTube (http://www.youtube.com/user/WhirlpoolCorporation) .

At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.