Jobs for People with MS: National MS Society

With more than 600 Sales professionals in offices around the world, our Hilton Worldwide Sales (HWS) Team ensures our owners and operators receive the combined benefits of scale, access, competence, and experience. Our Sales teams are fully engaged in providing a differentiated selling platform for our portfolio of brands. We focus on being the most global, integrated, and relevant salesforce in the industry, relentlessly driven to grow market share. Our global sales team is consistently recognized as a top-selling and customer-service-focused organization throughout the industry. We conduct business in 42 languages serving 25,000 customers in 119 countries from offices located around the globe. This ensures that the team truly understands the unique needs and opportunities of regions worldwide, right down to the local level.

What will I be doing?

The Account Manager will manage and grow high value and large potential share of wallet from accounts for Hilton in India. The role will look after these accounts on a local and national basis where relevant. You will be accountable for the performance of selected accounts on a local and national basis and may be some opportunities outbound. You will create and communicate the account strategies to drive increased market share. You will be responsible for the implementation and execution of various projects that will drive market share as well as demonstrate value to both internal and external customers.

More specifically, you will:

• Implement plans to ensure overall strategic direction of the account base and supports the company’s revenue strategies.
• Develop account plans that specify objectives and sales activities to support the defined account strategy and ensure maximum opportunity for account penetration.
• Establish and develop long term effective working relationships with key customers to drive business.
• Execute strategic account development plans and supports communications of key messages internally and externally. Update sales systems accordingly and ensue system accuracy.
• Monitor and review the impact of marketing initiatives on the account strategy.
• Collaborate with HWS Specialists and other valuable partners to provide total client solutions.
• Strengthen relationships with key hotels and aligning strategies where relevant.
• Be accountable for communicating the strategy and activities on a regular basis, along with relevant issues, opportunities and successes.
• Manage cross-functional links to other teams, departments and functions.
• Organise regular meetings to take place throughout the sales territory.
• Other activities related to planning, organizing, directing and controlling to drive share.
• Close sales by building a rapport, explaining product and service capabilities, as well as overcoming objections and/or offering alternative solutions.
• Demonstrate the value of multiple brands to the client.
• Understand how to effectively address client objections and effectively employ negotiation techniques that facilitate positive outcomes while cultivating trust.
• Drive positive results through customized solutions.
• Demonstrate a basic understanding of industry trends and upcoming trends competitors are implementing.
• Ensure revenue targets are achieved and effectively ask prospective clients for the sale, using Hilton sales techniques.

At Hilton, we are accessible, responsive, and consultative to all of our partners. You can expect to deliver to:

• Clients – you will communicate information that will influence a positive buying decision.
• Owners – you will build significant and individualized partnerships to provide unlimited value.
• Brands – you will create partnerships using a defined and differentiated sales approach and will improve and collect up‐to‐date knowledge of existing hotels, new development, processes/procedures to share with customers to influence positive buying decisions and revenue production.
• Colleagues – you will be dedicated to a "One‐Team" commercial culture while living the Heart of Hilton.
• Hotels – you will ensure full alignment, shared intelligence, and active engagement to achieve goals.
• Sales Support – you will effectively lead non‐selling activity in support of driving sales results.

What are we looking for?

We believe the success in this role will demonstrate itself through the following attributes and skills:

• Strong team problem solving skills
• Experience in negotiating to maximize value for internal and external partners
• Self‐starter, well organized, extremely detailed and aggressive at times, willing to take ownership of responsibilities, and possess a high level of positive energy and drive
• Excellent time management and organizational skills
• Ability to handle multiple priorities and effectively handle concurrent demands to prioritize responsibilities
• Strong customer service and communication skills (verbal, written)

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• High School Diploma/GED
• Two (2) years of professional experience
• Two (2) years of Business Development experience
• Two (2) years' experience in Hospitality sales and/or the Group Travel Industry
• One (1) year experience in B2B sales
• One (1) year of experience in meeting sales targets
• Intermediate experience in Microsoft Outlook, Word and Excel
• Up to 10% of travel

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• BA/BS Bachelor’s Degree
• In depth knowledge and use of Delphi or similar property sales management system
• Experience in Salesforce

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Sales and Marketing

Title: Account Manager, Area Sales Office - India

Location: null

Requisition ID: APA014EF

EOE/AA/Disabled/Veterans