Job Information
Ollie's Bargain Outlet, Inc. Customer Service Supervisor CUSTO039802 in Gulfport, Mississippi
This is a Job Description for a Customer Service Supervisor in Gulfport, Mississippi
Summary:
The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Come join our 40-year history of retail success and earn a 20% discount on all your Ollie's purchases.
Duties & Responsibilities:
Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary. Ensure that all products at the front end are merchandised per the visual merchandise standards. Ensure that the front-end, entrance, and exterior of the building are maintained properly. Ensure that front end operations, store standards, and company programs meet all operational expectations. Assist with developing, evaluating, and supervising front end Associates. Complete any additional responsibilities and/or duties as assigned.
Requirements
and Qualifications[]{#Hlk142289191}[]{#Hlk142304825}
: Minimum of one to two years' retail experience in a mid-size to large retail service-oriented business preferred.
Ability to work evenings, weekends, and holidays on a regular basis. Must have a positive attitude and the ability to interact well with others.
Equal
Opportunity/Affirmative Action Employer.