Jobs for People with MS: National MS Society

Additional Information

Job Number 25014951

Job Category Event Management

Location El Mangroove Autograph Collection, Gulf of Papagayo, Guanacaste, Costa Rica, Costa Rica, 50503VIEW ON MAP (https://www.google.com/maps?q=El%20Mangroove%20Autograph%20Collection%2C%20Gulf%20of%20Papagayo%2C%20Guanacaste%2C%20Costa%20Rica%2C%20Costa%20Rica%2C%2050503)

Schedule Full Time

Located Remotely? N

Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Enjoy Hotels & Resorts S.A.. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Ensure and maintain an excellent level of customer service.

Support the preparation of investment budgets required for the proper functioning of the department.

Prepare internal and external event request reports and distribute them to relevant departments.

Verify that event setups align with the client’s prior requests before the event opening and address any details to ensure a quality experience.

Maintain close communication and coordination with the sales department.

Review the daily and upcoming event and meeting schedules to efficiently allocate necessary resources for delivering the agreed-upon services.

Organize coordination meetings with departments involved during event execution.

Conduct post-event meetings to gather feedback for future events.

Follow up on charges and finalize all master accounts created in the Opera system for events.

Prepare reports requested by the Food and Beverage Manager.

Complete mandatory certifications and courses on the Marriott platform for required and additional areas.

Comply with cultural and service standards established by Enjoy Group and Marriott.

Attend training sessions as required by Human Resources.

University degree or high school diploma in fields such as business administration, marketing, hotel management, or related disciplines.

At least 3 years of experience in similar positions within the hospitality industry.

Intermediate to advanced proficiency in Office programs.

Advanced English language skills.

Strong leadership and assertive communication skills.

Residency in the Guanacaste area, near Liberia, Guardia, El Coco, Filadelfia, Sardinal, or Playa Hermosa.

Availability to work 6 days a week.

Desirable knowledge of systems such as Opera, Marsha, SFA Web, Empower Reservations.

Competitive salary

Variable compensation (commissions) based on company policies

Meals provided in the internal cafeteria

Transportation on company-designated routes

Uniforms provided

Company medical services

Employee association benefits

Excellent work environment

Job stability

This company is an equal opportunity employer.

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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.