Jobs for People with MS: National MS Society

JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. This Residential Loan Servicing System Support Analyst will play a role in managing system changes/updates and be responsible for tracking issues and following up on resolutions and work very closely with management and coordinate all efforts into detailed reporting through Snowflake/Power BI for all departments within RLS along with internal/external reviews and audits. This person will, Create/maintain detailed reporting for all departments within Residential Loan Servicing. This will be performed with a robust knowledge of Snowflake/PowerBI, to help support daily/weekly/monthly reports, ad-hoc reporting, exception reports, internal/external reviews and audits. Coordinate and perform internal data analysis, trending and reporting as requested for risk analysis, special projects or for other functional areas. Provide ongoing support for the various core and supplemental systems within RLS, along with system changes and updates on systems as well. Perform software troubleshooting functions. Work with ITS to maintain and update system software as necessary and review daily ITS Status board for possible impact to the department, communicate as applicable and provide updates until resolved. Responsible for the maintenance, troubleshooting and modification on all department hardware, including CRT\'s, printers, Automated Dialing System equipment, Verint, Genesys, ACI (SpeedPay), and (ACD) phone system. Report all issues to ITS as Requirements Education Associate\'s Degree or equivalent combination of education and experience Required Experience 4-7 years Banking, Business Analyst, or Information Technology Services Required In addition to core traditional benefits, we take pride in offering benefits for every stage of life. Retirement savings including both 401(k) and Pension plans. Paid time off to volunteer in your community. Opportunities to connect with others through our diversity-focusedColleague Resource Groups. Competitive salaries with professional development and advancement opportunities. Bonus benefits including well-being programs and incentives, parental... For full info follow application link. The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (\"Associated\") provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/751F208437344B3F