Jobs for People with MS: National MS Society

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Robert Half Service Desk Coordinator in Goleta, California

Description

Local Goleta company is seeking service desk coordinator for a 3 month contract!

Here's what you'll do:

  • Customer Service Champion:

  • Ensure a seamless end-to-end customer experience by serving as the single point of contact for IT inquiries.

  • Answer the Service Desk helpline, fielding questions and providing efficient solutions.

  • Knowledge Base Builder:

  • Build and maintain a comprehensive IT knowledge base, empowering employees to find solutions independently.

  • IT Liaison:

  • Act as a bridge between employees and the IT team, facilitating effective communication and issue resolution.

  • Team Player:

  • Work collaboratively with the Service Desk team on projects and initiatives, contributing to overall success.

  • Adhere to established IT policies and procedures.

  • Tech-Savvy Support:

  • Possess a basic understanding of Windows and Mac computer systems.

    Requirements

  • Excellent time management and prioritization skills.

  • Strong customer service and interpersonal skills.

  • Effective communication skills (written and verbal).

  • Ability to work independently and manage multiple tasks in a fast-paced environment.

  • Basic understanding of computer systems (Windows & Mac).

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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