Job Information
TISTA Science and Technology Expert Developer - ECO in United States,
Overview
Are you anExpert Developerwizard eager to wield your expertise for the betterment of millions? If the answer is yes, an exciting opportunity may be on the horizon for you.
TISTAassociates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!
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Responsibilities
Experience in ServiceNow Development with a focus on Predictive Intelligence to support customer environment operations
Technical ServiceNow development capability and is able to design, build, and customize ServiceNow applications and services
Responsible for developing and implementing solutions on the ServiceNow platform to meet the needs of our clients
Provide software and application configuration across various technical areas within Self-help service such as Portal, Workspace, Service Catalog, Virtual agent, live agent chat
Develop and implement solutions on the ServiceNow platform, ensuring that they meet the client's needs and are aligned with ITIL, SPM/ITBM, CSM, Self-Help Services, ITSM, ITOM, GRC, SPM, and CMDB best practices
Write clear and concise technical documentation
Develop integrations between ServiceNow and other systems, including REST and SOAP APIs
Analyze business requirements and develop technical requirements
Develop and design application modules workflows and catalog request
Develop and deliver ServiceNow based solution for clients
Customer Relationship Management
Collaborate with other developers to ensure that code is developed and maintained according to best practices
Develop, customize and design for the out of the box conversations, topic blocks and topics for the virtual agent
Qualifications
Experience in system process automation
Experience with governance/service management/operations
Experience with Angularjs
Experience in ServiceNow/Angularjs (HTML) (JavaScript - client side/server side)
Experience in ServiceNow/Angularjs (CSS)
Experience with HCD – Human Centered Design
Experience in scripting to call APIs, to also get data
Be able to Integrate virtual agent with non-ServiceNow applications
Education:
Master’s degree in computer science, electronics engineering or other engineering or technical discipline is required and 15+ years’ work experience
Ten (10) years of additional relevant experience may be substituted for education (25 years total)
Clearance:
The ability to pass a Tier 2/Modest Background Investigation
Remote:
Remote, USA
Monday - Friday (8:00 AM - 4:30 PM EST)
Pay Range:
The pay for this position ranges from $79,240 to $105,500
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
Also, certain positions are eligible for additional forms of compensation, such as bonuses.
TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/
TISTA Science and Technology Corporation,a CMMI Maturity Level 3 company, focuses on delivering information technology and professional services to Federal and State agencies. TISTA is recognized in 2019 by Inc. 5000 as one of the fastest-growing private companies in the US. TISTA is also a recipient of 2019 Top Veteran-Owned Companies by the Washington Business Journal. TISTA also received a 2018 Moxie Award in the GovCon category.
Here at TISTA Science and Technology, we value Veterans and encourage all to apply!
#thinktista #tistacares #tistavaluesvets
Employment Transparency:
TISTA is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population. It is the policy of TISTA to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information. TISTA will refrain from discharging, or otherwise discriminating against, employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants.
The EEO is the Law poster is available here, and the poster supplement is availablehere. (https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
The Pay Transparency Policy is availablehere. (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Tista is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail torecruiting@tistatech.comor call (301) 968-3420 and let us know the nature of your request and your contact information.
TISTA is a federal contractor and is subject to the federal contractor COVID requirements under the new FAR/DFARS clauses and must comply with the incorporated Guidance.
If the candidate is hired to perform work on or in connection with one of TISTA’s federal contracts, TISTA is contractually obligated to ask the candidate to verify and show proof of vaccination status and the candidate will be required to comply with mask and social distancing requirements imposed by the FAR/DFARS as well as any additional requirements imposed by TISTA’s customers for any required onsite work.
Job ID2024-5345
Job LocationsUS-Remote-United States