Jobs for People with MS: National MS Society

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Responsible for supporting the ongoing development, implementation and evaluation of company initiatives by providing clinical education and training to frontline teammates, supervisors and managers. Supports initiatives including, but not limited to, patient care workflow redesign, pilot projects, skills competency validation and training, new teammate orientation expansion and, expansion of the organization’s electronic health information system. Participates in the development, training and evaluation of clinical policies and procedures. Serves as a clinical educator, trainer, and internal consultant for the organization.

Primary Responsibilities:

• Consistently exhibits behavior and communication skills that demonstrate DaVita Medical Group (DMG) commitment to superior customer service, including quality, care and concern with each and every internal and external customer

• Serves as a resource to assist with the training needs associated with Care Delivery Team initiatives

• Provides initial, ongoing and remedial clinical training support of appropriate teammates in collaboration with the immediate supervisors or managers

• Provides initial and ongoing clinical training support of appropriate teammates on the Electronic Health Record (EHR) as needed in collaboration with the technical trainers

• Participates in the planning, design, implementation, revision and delivery of training curriculum, job aides, resource manuals and skills validation tools

• Participates in the development, implementation and evaluation of clinical preceptor program

• Develops clinical competencies used for on-the-job training as well as skills validation tools for both new hires during New Employee Orientation (NEO) and existing teammates during annual competency validation events

• Participates in evaluating, elevating, standardizing, and implementing annual regional clinical competency fairs

• Develops remediation tools and programs for clinical teammates for learning deficits identified during training

• Serves as a consultant for clinical supervisors with clinical performance evaluation concerns

• Designs and conducts “train-the-trainer” programs

• Works in collaboration with the training department to develop clinical training sessions

• Receives clinical teammates feedback and evaluations regarding training programs and utilizes feedback to revise and improve current programs

• Attends mandatory annual skills validation and Annual Clinical updates that may take place during evening hours and weekends (selected Saturdays only)

• Participates in the planning, design, implementation of the Annual Clinical Update training curriculum, job aides, resource manuals and skills validation tools which take place during selected evening hours and weekends (selected Saturdays only)

• Serves as a member of Nurse Steering Committee, Clinical Education Committee, and Clinical Policy and Procedure Committee and other committees as assigned

• Uses, protects, and discloses Optum patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

• Attends training and meetings which might include traveling to other Optum markets (out of State but within the 50 United States of America)

• Travels to all Optum sites to perform site visits, audits, clinical training and mentoring teammates

• Cross trainings to work in other departments or other duties as assigned by supervisor /management

• Performs additional duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Graduation from an accredited school of Nursing

• Active, unrestricted Registered Nurse license through the State of California

• 3+ years of nursing experience in ambulatory care setting

• Basic Life Support for Providers by American Heart Association (AHA) – (100% online certification is not acceptable)

Preferred Qualification:

• Master’s degree in nursing

• 3+ years of nursing experience in an acute care

• 3+ years of experience as a clinical trainer or educator

• Experience training in medical facilities

• Experience with a clinical information systems

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual

orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.