Job Information
Expeditors Ocean Import Agent in Glen Burnie, Maryland
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
17,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and trace ocean shipments through the transportation cycle
Ensure documents are timely sent and arrival notices communicated to overseas and customers
Ensure accurate and timely client and vendors billing.
Interact with our customers in arranging their international shipments, meeting customer service standards.
Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in the SOPs
Meet KPI standards in accordance with the Company’s procedures
Overseas communications, timely responses to mails and requests (internal and external)
Customer Service Experience
Operations/Industry knowledge preferred but not required
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Pro-active, strong organizational skills.
Proven analytical skills
Good computer skills (Excel, Word).
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
Expeditors
- Expeditors Jobs