Job Information
Aflac IT Quality Analyst II in Georgia
IT Quality Analyst II
The Company: Aflac Columbus
The Location:
GA, US, 31999 Remote, US, 31999
The Division: Digital Services
Job Id: 6468
Salary Range: $45,000 - $105,000
Job Posting End Date: 7/12/24
We’ve Got You Under Our Wing
We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.
Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.
Work Designation. Depending on your location within the continental US, this role may behybridorremote.
If you livewithin 50 milesof the Aflac offices located in Columbus, GA or Columbia, SC, this role will behybrid.This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
If you livemore than 50 milesfrom the Aflac offices located in Columbus, GA or Columbia, SC, this role will beremote.This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.
What does it take to be successful at Aflac?
Acting with Integrity
Communicating Effectively
Pursuing Self-Development
Serving Customers
Supporting Change
Supporting Organizational Goals
Working with Diverse Populations
What does it take to be successful in this role?
Financial Systems
New Business Systems
Agent Systems
Billing Systems
Claims Systems
Administrative Systems
Marketing Systems
Insurance Concepts
SQL Scripting
QA Concepts and Standards
QA Procedures
QA Controls
Project Management
Business Requirements Definition
Project Tracking and Reporting
Understanding of Software Development Processes
Bus Process Engineering Concepts
Test Planning
Function Point Analysis
Software Quality Assurance Concepts
SDLC Reviews/Audits
Presentation Skills
Software Development Life Cycle (SDLC)
Test Case Development
Presentation Skills
System Production Support
Customer Support/Help Desk
SCM Concepts
Software Development Methodologies
Metrics and Measurements
Make/Build Process
MS Office suite
Education & Experience Required
Bachelor’s Degree in Computer Science, Information Technology, Business or other IT related degree
Three or more years of work related experience in test automation and software testing or related work experience
Or an equivalent combination of education and experience
Principal Duties & Responsibilities
Assists teammates and other business partners on tools, procedures, applications, and policies
Develop, review, and maintain test cases from use cases and epics, technical specifications, and other sources that can be understood and easily followed
Participate in test case reviews with teammates, subject matter experts, and technical resources
Build and review test data to support test efforts
Manage and track application, technical, and operational defects for assignments, projects/programs, networks, app systems, and products. When applicable, analyze and triage issues to determine root cause
Create and maintain manual test cases used for functional testing, system integration testing, smoke testing, regression testing, or other testing scenarios
Investigate problems in software as a result of testing and work with QA analysts and software developers to create solutions
Executes test scripts/cases, communicates the results, prepares and maintains appropriate documentation.
Manage the test environments, testing stations, and test lab configurations to ensure the correct application versions, operating systems, and other third party software are maintained according to testing requirements
Tracks metrics on defects, SDLC Compliance and Root Cause Analysis
Work on multiple assignments across projects and programs as a contributor to the SCRUM team or project team • Report progress and status for all assignments
Validates and documents completion of testing and development processes
Work with leads and management to establish priorities and ensure assignments adhere to deadlines and standards
Provide duration estimates for testing assignments and other project related activities
Support measurable Software metrics
Execute, and enforce corporate and departmental goals, methodologies and procedures.
Keeping updated with the latest industry developments
Collaborate with teammates, business partners and management to develop standardized templates, tools, and procedures
Provide user support for testing and administration tool suites and utilities
Participate in technical and professional training as required
May be asked to perform tasks associated with other positions within or outside the job family to further develop skillset
Performs other related duties as required
Total Rewards
This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $45,000 - $105,000.
In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities. #DICE
Nearest Major Market:Columbus GA