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UTMB Health Scheduling Services Manager - TDCJ Galveston in Galveston, Texas

Scheduling Services Manager - TDCJ Galveston

Galveston, Texas, United States

Clerical & Administrative Support

UTMB Health

Requisition # 2402574

REQUIRED EDUCATION/EXPERIENCE:

Bachelor’s degree or equivalent and five years related experience.

JOB DESCRIPTION:

To provide analysis of high volume centralized scheduling center activities; to formulate recommendations designed to improve the operational effectiveness of the work area, increasing productivity and controlling costs; and to provide consulting support to management for program development and planning.

ESSENTIAL JOB FUNCTIONS:

  • Contributes to the success of UTMB Managed Care Organization.

  • Conducts extensive analysis of departmental functions and procedures by using work simplification, organizational analysis, work measurement, staffing control and cost/benefit analysis.

  • Supervises the development and coordination of centralized scheduling center and scheduling personnel.

  • Oversees the preparation and documentation of recommendations and the implementation of new methods or systems that improve the operational effectiveness of the work area.

  • Creates and edits all departmental procedure manuals.

  • Monitors automatic call distributor system

  • Develops training program and staff development procedures.

  • Identifies appropriate internal controls for department; provides mechanisms to monitor and enforce compliance.

  • Performs related duties as required.

SALARY RANGE:

Salary commensurate with experience.

WORK SCHEDULE:

General

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.

Compensation

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