Jobs for People with MS: National MS Society

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UPMC Office Assistant I - GLPP Heart & Vascular in Fredonia, New York

GLPP welcomes your application to join our team as a full-time Office Assistant I with our Heart & Vascular practice! This position offers the opportunity to grow professionally through our career ladder as well as engage in a robust Total Rewards package!

Responsibilities:

  • Verify information and records in medical records and scheduling system to ensure accuracy and completeness.

  • Schedule, coordinate, and adjust patient appointments efficiently, conveying messages to staff and providers as needed.

  • Welcome and register patients courteously, offering necessary instructions and performing check-in/out procedures.

  • Maintain a tidy and organized waiting area, stocked with beverages and reading materials for patient comfort.

  • Prepare patient charts meticulously in advance of appointments to facilitate smooth consultations.

  • Handle incoming calls professionally, screening, taking messages, and providing information promptly.

  • Update and maintain current physician schedules to ensure accurate patient scheduling and confirmed appointments.

  • Complete required paperwork such as encounter forms and referrals, utilizing computer systems for billing information generation.

Required:

  • High school diploma or GED

  • 1 year work experience, preferably in a medical office setting

Preferred:

  • Knowledge of medical terminology

  • Word processing and computer experience

  • Bilingual Spanish speaking

  • Medical and/or cardiology office experience

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

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