Jobs for People with MS: National MS Society

POSITION: PROCESSING ASSISTANT III (WIC) DEPARTMENT: Macon County Public Health Grade: 19 Starting Salary: $27,917.50 Position Number: 511090 Posted: June 24, 2024 Closing Date: July 5, 2024

GENERAL DEFINITION OF WORK: The primary purpose of this position is to function as a customer service agent for the WIC program, which includes verification of eligibility for the program, determining and assigning financial eligibility for program participation, documentation in electronic system records, and public contact with consumers. This includes receiving and providing information and problem-solving, verifying and updating consumer demographics in the electronic documenting system, voter registration, and management of office equipment operation. There are individual assignments, but the position also involves work with the additional program agents. The position involves working with non-English speaking consumers; so bilingual English/Spanish ability is preferred.

QUALIFICTION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, AND ABILITITES:

• General knowledge of office or work unit procedures, methods and practices
• General knowledge of and ability to use correct spelling, punctuation and specialized vocabulary; ability to proofread
• General knowledge of office accounting and record keeping procedures, mathematics and their application in the work environment
• Ability to learn and apply a variety of guidelines
• Ability to use a variety of office equipment
• Ability to work with people with courtesy and tact
• Ability to screen communications based on predetermined guidelines to independently respondor route inquiries
• Ability to record and compile information based on general guidelines
• Ability to gather and give information and instructions regarding the work process or procedures
• Ability to balance and reconcile figures
• May require ability to coordinate work of other support staff, student workers or volunteers
• Ability to learn to use specialized office equipment.

EDUCATION AND EXPERIENCE:

• Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least one year of office assistant/secretarial experience;
• ORan equivalent combination of training and experience.
• Preference given to English/Spanish bilingual applicants

HOW TO APPLY:

• Applicants must register with NCWorks at www.ncworks.gov.
• Please submit a PD-107 application, found at www.maconnc.org
• Completed Applications may be submitted to:Macon County NCWorksCareer Center, 5 West Main Street, Franklin, NC 28734 or e-mailed to: MaconCounty@ncworks.gov

*MACON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER/ADA EMPLOYER