Job Information
Colorado State University On Demand Shuttle Driver - Transportation Services (9 Month Employee) in Fort Collins, Colorado
Posting Detail Information
Working TitleOn Demand Shuttle Driver - Transportation Services (9 Month Employee)
Position LocationFort Collins, CO
Work LocationPosition is fully in-office/in-person
Research Professional PositionNo
Posting Number202401037AP
Position TypeAdmin Professional/ Research Professional
Classification TitleTechnical/Support II
Number of Vacancies
Work Hours/Week40
Proposed Annual Salary Range$32,000-$34,500 (9 month salary)
Employee Benefits
Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment todiversity, equity and inclusion (https://inclusiveexcellence.colostate.edu/about/) , and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
Review our detailed benefits information here. (https://hr.colostate.edu/wp-content/uploads/sites/25/2021/01/benefits-summary-afap.pdf)
Explore the additional perks of working at CSU here.
For the total value of CSU benefits in addition to wages, use our compensation calculator (https://hr.colostate.edu/total-compensation-calculator/) .
Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in (https://hr.colostate.edu/prospective-employees/our-community/) !
Desired Start Date08/16/2024
Position End Date (if temporary)
To ensure full consideration, applications must be received by 11:59pm (MT) on07/01/2024
Description of Work Unit
Founded in 1870, Colorado State University is among the nation’s leading research universities and enrolls approximately 32,000 undergraduate, graduate, and professional students. Located an hour north of the Denver metro area, Fort Collins is a vibrant community of approximately 157,000 residents that offers the convenience of a small town with all the amenities of a large city. Fort Collins is situated on the Front Range of the Rocky Mountains with views of 14,000 foot peaks, and offers access to numerous cultural, recreational, and outdoor opportunities.
Transportation Services mission is to manage the University’s entire fleet of vehicles and trailers, providing the highest quality service and transportation to Colorado State University and other State customers to help fulfill their goals and objectives. Providing a wide variety of fleet management services, including vehicle maintenance and repair, bus services, daily rentals, auto liability insurance premium allocation, comprehensive and collision funding, and vehicle accident investigation and repairs.
Position Summary
This position was created to assist students in accessing the University Center for the Arts ( UCA ) from the main Colorado State University campus in a timely and efficient manner allowing for more students to participate in courses and programs at the UCA during the academic year during business hours. The position will utilize on demand software to create a pick up/drop off schedule daily to identify order of requests to maximize the number of participants during transport, while maintaining participants schedule needs. Services of this vehicle will be available if a student with a permanent or temporary disability which doesn’t require the resources of the Mobility Shuttle ADA equipped van. When not driving, position will complete administrative duties as designated by leadership, to include, not limited to, documentation of van usage per trip on a weekly basis as well as assisting the department with ancillary tasks as outlined in the job duties. CPR and First Aid Training will be provided.
Primary duties include:
Operate two axle full size van.
Utilize on demand reservation software to create route to pick up and drop off maximum number of students.
Provide safe, reliable, and courteous means of transportation to main campus destinations.
Wear the provided uniform shirt and jacket during operation hours.
Maintain CPR and First Aid certification yearly. Recertification will be paid for by the department.
Maintain documentation tracking of number of riders and destinations on weekly basis. Other documentation as required by leadership.
Departmental duties include:
Assisting Transportation Services office with variety of administrative tasks to support day to day operations. To include but not limited to, filing department billing records, assist in maintaining other operational files for office, other office support to be determined.
Cross train in Reservation Desk duties and in Student Service Advisor position duties to assist in when necessary.
Assisting Maintenance Services with tasks such as obtaining emissions tests on vehicles, transporting parts from vendor to maintenance facilities, shuttling vehicles to and from satellite repair facilities other duties as needed to support maintenance services.
Required Job Qualifications
High School Diploma or GED
Must pass a full background check including MVR for driving record.
Must have a current, valid US driver’s license or the ability to obtain one by employment start date.
Minimum one year administrative office work experience.
Minimum two years customer service experience.
Preferred Job Qualifications
Demonstrated experience with interactive computer programs and/or systems
Experience transporting passengers
CPR /First Aid certification desirable
Experience performing minor maintenance on vehicles such as changing wipers, light bulbs, etc.
Proficient with all Microsoft Office suite programs especially Outlook, Teams, and Excel.
Demonstrated experience providing customer service to passengers
Ability to shift priorities dependent on importance of current tasks
Diversity Statement
Demonstrated knowledge of, and relevant ability with, culturally diverse communities among potential target and constituent populations.
Essential Duties
Job Duty CategoryDriver
Duty/Responsibility
Safely and professionally operate full size van.
Ensure the safe loading of customers and belongings.
Provide transportation services to specific destinations on the main Colorado State University campus adhering to the safest most efficient routes.
Transport vehicles needing maintenance to off campus vendors and picking them up once repairs are completed.
Picking up parts at vendor and delivering either to main Transportation Services shop or to Bus shop. Shuttle parts delivered to Transportation Services office to Bus shop as needed.
Transport vehicles to emissions testing site and obtain completed emissions test for vehicle.
Assist in reorganization of Transportation Services parking lot to categorize vehicles in appropriate spaces.
Perform minor vehicle maintenance tasks, such as changing wiper blades and replacing light bulbs, on shuttle vehicle or other Transportation Services vehicles as necessary.
Strictly adhere to all traffic laws and regulations in the United States, the state of Colorado, and Colorado State University.
Percentage Of Time65
Job Duty CategoryAdmin/Record Keeping
Duty/Responsibility
Develop a comprehensive route and schedule utilizing on demand software based on advance requests and on demand transportation requests.
Maintain a daily trip log, documenting completed trips, cancellations, or changes to base schedule, to facilitate data collection for the program. Copy of daily schedule to be saved each day to facilitate tracking of schedule changes.
Record all interactions with participants or potential participants in the communication log to facilitate tracking participants needs.
Conduct pre-trip and post-trip inspections of the van and promptly report any mechanical issues following established procedures.
Adapt to departmental operational needs on daily/weekly basis
Percentage Of Time15
Job Duty CategoryCustomer Service
Duty/Responsibility
Deliver exceptional customer service by picking up customers timely for on demand requests and adhering to advance scheduled ride schedule.
Collaborate with passengers to ensure their safe and punctual arrival at their desired destination.
Accommodate customer scheduling requests while adhering to program policies and procedures.
Offer prospective customers detailed information about essential program policies and procedures.
Ensure the vehicle’s interior and exterior remain impeccably clean, contributing to a safe and comfortable riding experience.
Communicate with program participants and Transportation Services customers with professionalism and tact.
Percentage Of Time15
Job Duty CategoryOther Duties
Duty/Responsibility
- Other duties as assigned to assist in the day-to-day operations of Transportation Services office.
Percentage Of Time5
Application Details
Special Instructions to Applicants
CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.
To apply, please upload a cover letter that addresses the required and preferred job qualifications, a resume, and the contact information for three professional references. References will not be contacted without prior notification to candidates.
Conditions of EmploymentPre-employment Criminal Background Check (required for new hires)
Search ContactTommy Crews: tcrews@colostate.edu
EEO Statement
Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. TheOffice of Equal Opportunity (https://oeo.colostate.edu/) is located in 101 Student Services.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715,titleix@colostate.edu.
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836,oeo@colostate.edu.
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836,oeo@colostate.edu.
Any person may report sex discrimination under Title IX to theOffice of Civil Rights, Department of Education (https://www2.ed.gov/about/offices/list/ocr/docs/howto.html) .
Background Check Policy Statement
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
References Requested
References Requested
Minimum Requested3
Maximum Requested3
Supplemental Questions
Required fields are indicated with an asterisk (*).
- I understand this is a 9 month position, working mid-August through mid-May with no working hours in the Summer. Benefits Summary: https://hr.colostate.edu/wp-content/uploads/sites/25/2021/01/benefits-summary-afap.pdf
Yes
No
Cover Letter
Resume
Optional Documents
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