Jobs for People with MS: National MS Society

Posting Detail Information

Working TitleEngagement Analyst

Position LocationFort Collins, CO

Work LocationPosition qualifies for hybrid/in-office work

Research Professional PositionNo

Posting Number202401034AP

Position TypeAdmin Professional/ Research Professional

Classification TitleTechnical/Support II

Number of Vacancies1

Work Hours/Week40

Proposed Annual Salary Range$50,000-$55,000

Employee Benefits

Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment todiversity, equity and inclusion (https://inclusiveexcellence.colostate.edu/about/) , and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.

• Review our detailed benefits information here. (https://hr.colostate.edu/wp-content/uploads/sites/25/2021/01/benefits-summary-afap.pdf)

• Explore the additional perks of working at CSU here.

• For the total value of CSU benefits in addition to wages, use our compensation calculator (https://hr.colostate.edu/total-compensation-calculator/) .

• Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in (https://hr.colostate.edu/prospective-employees/our-community/) !

Desired Start Date08/05/2024

Position End Date (if temporary)

To ensure full consideration, applications must be received by 11:59pm (MT) on06/30/2024

Description of Work Unit

Who We Are

Located in the beautiful town of Fort Collins, Colorado, CSU is a premier land-grant university with world-class programs in education, outreach, and research. CSU has a student body of over 34,000 students, 7,400 employees, 258,000 living alumni, and annual research expenditures exceeding $498 million.

Within CSU , the Division of University Advancement is integral to achieving and sustaining the University’s institutional excellence through fundraising and engagement efforts. Our purpose is to connect our alumni, friends, corporations, and foundations to raise the financial support necessary to advance the University’s mission and vision. With one of the leading development teams in the country, the Division most recently reached its $1 billion fundraising campaign goal 19 months ahead of schedule.

University Advancement Engagement designs and delivers the donor experience at CSU . As the central team with responsibility for donor relations, stewardship, events, and marketing/communications, we provide comprehensive, strategic engagement opportunities that increase Ram Pride, strengthen donor and alumni connections to the University, and inspire philanthropy at CSU . Grounded in the mission and core values of University Advancement, UA Engagement incorporates the principles of excellence, purpose, gratitude, collaboration, and innovation into every aspect of our work.

Position Summary

The Engagement Analyst is a full-time administrative professional position within the Division of University Advancement and the Unit of University Advancement Engagement. We are seeking an individual who thrives in a fast-paced, dynamic environment, with a proven track record utilizing a complex relational database and managing data in a customer-centric and fun-loving environment.

The Engagement Analyst (EA) works with members of the University Advancement Engagement ( UAE ) team and Advancement colleagues to produce, analyze and interpret data. The EA also offers direction around appropriate populations for donor and alumni communications, the event registration experience, and the ways in which the Advancement database can be enhanced, updated and manipulated to improve both the guest and the internal user experience. The EA plays a lead role in evaluating the effectiveness of projects performed by the University Advancement Engagement teams, at both the project and the portfolio level.

This position reports to the UAE Marketing Communications Strategist and works collaboratively with team members and colleagues from across University Advancement.

This position will infuse diversity, equity, and inclusion into all aspects of their work in order to contribute to ensuring donors, alumni, and staff members of all backgrounds feel represented and included.

Required Job Qualifications

• Bachelor’s degree from an accredited university by hire date.

• Minimum of 3 years’ experience in an institution of higher education OR equivalent experience in a complex organization such as sales, banking, business development, client management, or marketing.

• Ability to work non-standard hours, including early mornings, evenings and weekends

• Demonstrates active engagement and support of diverse individuals, opinions and perspectives, and actively engages with and supports the university’s mission, vision and values.

Preferred Job Qualifications

• Experience working with SalesForce database.

• Experience working in Marketing Cloud email platform.

• Exceptional written and verbal communication skills

• Proven ability to successfully identify and build relationships and connect donor/client interests with opportunities in a complex organization

• Demonstrated knowledge of facets of fundraising, such as annual fund, corporate and foundation relations, planned giving, stewardship, major gift fundraising, etc.

• Ability to problem solve and adapt to rapidly changing situations and successfully manage multiple complex projects from start to finish

• Ability to work cross-functionally with academic and administrative leaders in a collaborative environment to conceive and implement innovative ideas

• Proficiency in Microsoft Office and experience working in a CRM or other relational database such as Advance or Raiser’s Edge

Diversity Statement

Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.

Essential Duties

Job Duty CategorySystems Reporting and Analysis

Duty/Responsibility

• Devise strategies for the production, development and dissemination of specialized reports for Advancement partners and colleagues.

• Analyze and assess key trends, formulate conclusions and provide summary analysis for UAE team members and other colleagues.

• Utilize critical thinking, available data and reporting functionality to evaluate the effectiveness of University Advancement Engagement efforts, both at the project and the portfolio level.

• Identify, assess, and advocate opportunities to optimize and enhance existing processes for the benefit of all users.

• Proactively identify and confirm inaccuracies by amending processes and reports to ensure correct data is captured efficiently and optimally presented.

• Consult with and educate colleagues across the division about questions/issues/projects related to the creation and management of ad hoc communication lists

• Work collaboratively with the University Advancement Engagement ( UAE ) leadership team to determine priorities and communicate/coordinate resources in alignment with wider department and University goals.

• Approach systems reporting and analysis with a lens of inclusion; consider how reports can be as inclusive as possible and recommend any system changes that can assist in doing so.

Percentage Of Time20

Job Duty CategoryConstituent Support, Education and Relationship Coordination

Duty/Responsibility

• Make recommendations to Advancement partners and colleagues about how to determine the most effective and efficient populations to include in strategic communication, solicitation and promotional initiatives. Help partners consider inclusivity when advising on report creation.

• Collaborate with Advancement partners and colleagues with system-related support and troubleshooting, with a particular focus on strategic ad-hoc list building, basic analytics and reporting, and data interpretation.

• Oversee projects with Advancement partners and colleagues, proposing critical questions as they pertain to complex reporting to ensure most efficient outcomes.

• Contribute to the total effectiveness of the unit by communicating openly, solving problems proactively, offering creative ideas and working as a positive, engaged team member, offering widespread and enthusiastic support for data and analytics-driven work.

• Serve as a department representative on University committees as assigned, including search committees.

• Commit to growth in the areas of diversity, equity, and inclusion and interact with a diverse range of partners and colleagues.

Percentage Of Time70

Job Duty CategoryAnalysis, Reporting, Impact

Duty/Responsibility

• Develop strategies to manage and continuously improve the donor experience.

• Use knowledge of the Advancement database to advise others around generating more effective and targeted communications with donors and alumni in order to directly influence the results of the fundraising priorities and goals.

• Identify and resolve a variety of problems in a timely manner. Gather and analyze information skillfully, meeting challenges with resourcefulness. Develop alternative approaches and ideas in order to improve efficiency and accuracy. Areas of analysis include post-engagement giving, payment reconciliation, engagement indicators (opens, clicks, etc.), compiling complicated rosters with multiple tickets types, and reviewing/modifying metrics reports.

• Manage sensitive constituent information, driving data quality and completeness. Ensure the integrity of all data and event rosters. Make and implement recommendations to continuously improve the overall accuracy of the data.

Percentage Of Time10

Application Details

Special Instructions to Applicants

Interested applicants must submit a cover letter which addresses how professional experiences align with identified required and preferred qualifications of the position, a current resume, and the names, e-mail addresses, and telephone numbers of three (3) professional references. References will not be contacted without prior notification of candidates.

CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, feel free to contact Kaitlyn Howell, Kaitlyn.Howell@colostate.edu, with any questions.

Conditions of EmploymentPre-employment Criminal Background Check (required for new hires)

Search ContactKaitlyn Howell, Kaitlyn.Howell@colostate.edu

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. TheOffice of Equal Opportunity (https://oeo.colostate.edu/) is located in 101 Student Services.

The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715,titleix@colostate.edu.

The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836,oeo@colostate.edu.

The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836,oeo@colostate.edu.

Any person may report sex discrimination under Title IX to theOffice of Civil Rights, Department of Education (https://www2.ed.gov/about/offices/list/ocr/docs/howto.html) .

Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

References Requested

References Requested

Minimum Requested3

Maximum Requested3

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Will you have a bachelor’s degree from an accredited university by hire date?

• Yes

• No

• • Do you have a minimum of 3 years' experience in an institution of higher education OR equivalent experience in a complex organization such as sales, banking, business development, client management or marketing?

• Yes

• No

• • Do you have the ability to work non-standard hours, including early mornings, evenings and weekends?

• Yes

• No

• • Do you demonstrates active engagement and support of diverse individuals, opinions and perspectives, and will you actively engage with and support the University’s mission, vision and values?

• Yes

• No

Applicant Documents

Required Documents

• Cover Letter

• Resume

Optional Documents