Jobs for People with MS: National MS Society

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As a Sales Education Training Manager you will be responsible for strategically executing, leading and managing all aspects of the Mako training courses serving to provide new members of the Mako organizations with foundational product knowledge of the on label usage of orthopedic implants, on label application of the orthopedic instruments in the surgical setting. The Sales Education Training Manager will act as a subject matter expert in the Joint Replacement/Robotic portfolio and be responsible for developing and leading a variety of sales, product and technology training programs tailored to specific field and organizational needs including varying levels of sales (from new hires to sales managers) to Marketing product managers and product design engineers.

Who we want

• Hard-working winners. Confident, competitive and results-oriented professionals who create a track record of success.

• Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

• Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.

• Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What you will do:

• Train new members of the Joint Replacement/Mako organizations through strategically designed and executed structured training courses.

• Lead and educate groups of approximately 30 sales reps with varying levels of industry experience at a given time (including sales associates, reps, competitive reps, and sales managers).

• Identify surgeon consultants to strategically incorporate into training courses and build positive working relationships to enhance content of courses specific to needs identified.

• Lead and create training courses and workshops based on sound adult learning principles and identified business needs.

• Maintain and increase awareness of competitive offerings and incorporate into product and sales training programs as applicable.

• Work with product managers to strategically incorporate new products, messaging and content into programs and courses.

• Deliver effective facilitation, presentation, and coaching skills to course attendees throughout training courses; provide constructive feedback to sales managers.

• Perform training needs assessments in partnership with the Sales Education, Sales Leadership and Marketing teams and create targeted training programs to meet identified business needs.

• Participate in key marketing platforms through partnership with the Sales Education and Marketing teams.

• Partner with Marketing to provide educational and adult learning expertise as well as voice of customer feedback (field perspective) for Marketing programs and projects.

• Evaluate program quality and partner with the Sales Education team and other business partners to continuously improve training courses.

• Maintain and track training documentation, ensuring records are complete for all sales school attendees.

• 1st year of travel is 50%, after travel will decrease to 20%

What you need

• Bachelor’s Degree required

• 6+ years of work experience required

• Previous experience in medical device sales, marketing or equivalent preferred

• Previous MAKO experience preferred

• 2+ years of experience teaching selling skills in a relevant capacity preferred

• Professional Training certification and robotics experience preferred

• Demonstrated expertise in relevant products, technology, disease states, human anatomy and biomechanics

• Proven experience with product responsibility and interfacing with surgeons

• Proven ability to teach complex subject matter to individuals with vast degree of variance in experience

• Proven expertise in large group facilitation, adult learning methodologies and presentation skills

• Established knowledge of the selling process and sales skills

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.