Jobs for People with MS: National MS Society

Start Date: December, 2024

The main goal of a Microsoft Technical Specialist (TS) is to win the technical decision of customers to purchase and use Microsoft technology and cloud services. You will have an opportunity to work collaboratively across teams while living our shared Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Customer Obsession. The TS is expected to both own and win customers’ technical decisions, as well as find new opportunities through their contacts and engagements for Sales Specialists to pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Scale Customer Engagements

· Engages with and reaches out to customers with coaching from others.

· Shadows others in customer stakeholder interactions and researches customer context to gain understanding and build product expertise.

· Contributes to technical wins or portions of technical wins with support from peers through preparation and delivery of one-way presentations. Improves customer interactions through feedback and observation.

· Begins to develop awareness of available resources by familiarizing themselves with the community and engaging others to gain product knowledge.

Leverage Partner Ecosystem

· Builds awareness of partners.

Build Strategy

· Builds awareness of need for compete strategies.

· Builds awareness of need for product strategy based on customer feedback.

· Delivers Microsoft standard messaging and seeks to tailor messaging to audience.

Solution Design and Proof

· Assists in demonstrations of specific Microsoft products through preparation and execution. Leverages senior colleagues to ensure quality.

· Develops foundational awareness of working with reference architectures.

Education

· Starts learning path, consumes and leverages readiness materials to expand domain knowledge, and begins connecting with customers.

· Promotes readiness to internal teams.

· Participates in tech community sessions, hackathons, etc.

Qualifications

Minimum Qualifications:

• Working towards an associate degree in Computer Science, Information Technology, or related field.

• 6+ months technical pre-sales or technical consulting experience

Preferred Qualifications:

1+ year(s) technical pre-sales or technical consulting, or technology delivery, or related experience/

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .