Job Information
UPMC Office Assistant I - Colon and Rectol Surgeons of Erie in Erie, Pennsylvania
UPMC's Regional Health Services welcomes your application to join our team as a full-time Office Assistant I with our Colon and Rectal Surgeons of Erie practice! This position offers the opportunity to grow professionally through our career ladder as well as engage in a robust Total Rewards package!
Responsibilities:
Verify information in medical records and scheduling system for accuracy and completeness.
Schedule, coordinate, and reschedule patient appointments efficiently to meet their needs.
Relay messages promptly to staff and providers to ensure effective communication.
Greet and register patients courteously, providing necessary instructions and performing check-in/out functions.
Maintain a tidy waiting area with beverages and reading materials for patient comfort.
Prepare patient charts meticulously for upcoming appointments to facilitate smooth consultations.
Handle incoming calls professionally, screening, taking messages, and providing information as required.
Update physician schedules regularly to ensure proper patient scheduling and appointment confirmation.
Required:
High school diploma or GED
1 year work experience, preferably in a medical office setting
Preferred:
Knowledge of medical terminology
Customer service experience
Data entry experience
Word processing and computer experience Licensure, Certifications, and Clearances:
Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
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