Jobs for People with MS: National MS Society

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

The System Engineer job family has responsibility for infrastructure/technical planning, implementation and support activities for systems owned by the CommonSpirit Health Technology Infrastructure team. Specific responsibilities include installing and supporting system hardware and software, performing system upgrades, and evaluating and installing patches and software updates. Responsibilities also include operational support activities such as resolving software and hardware related problems, managing backup and recovery activity, administering technology layers, managing monitoring and alerting functions, performing capacity planning and conducting version management.

System Engineers work closely with architects, infrastructure support, database administrators and application support teams to ensure seamless and quality IT support for CommonSpirit Health customers and alignment with CommonSpirit Health’s IT standards, controls and governance.

To be successful, individuals must possess a combination of technical, business and leadership skills. This requires an understanding of customers’ business needs, processes, and functions. They also require a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must possess excellent communication skills and the ability to influence others.

The Senior System Engineer will have a thorough and comprehensive mastery of support platforms/products and environments. They focus a majority of their time on complex engineering, architectural and implementation tasks. Project assignments are large in scope and highly complex. They assist with evaluation, engineering /design and implementation services for new products, technologies and solutions as well as serve as escalation support to Tier 1 and Tier 2 system engineers.

Responsibilities

• Provides evaluation, architecture, engineering/design and implementation services for new products, technologies and

• Lead, mentor, and coach other Engineers to build their skills and readiness in technology, portfolio, and platform responsibilities.

• Work with project managers and other engineers to successfully migrate legacy voice platforms to a Cisco voice technology solution.

• Continue to evolve and enhance the voice platform for future technology, optimization, and operational excellence.

• Help establish technology, documentation, and implementation standards for current and future deployments.

• Interpret business and medical requirements into actionable voice technology deliverables.

• Capable of moving projects forward with minimal supervision or oversight.

• Personally motivated to learn new technologies, understand organizational challenges and use creative processes to deliver improved services for our patents, staff, and ministry.

• Ability to travel up to 5010% and work varied or non-business hours during implementations.

• Travel is planned at least 2 months in advance.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Qualifications

• BA or BS in Computer Science, Technology, or Business discipline or equivalent experience is required.

• Five (5) or more years of experience in technology solutions engineering, technical infrastructure

• 5-7 years of experience in large complex project oversight

• Established understanding of Infrastructure and relative technologies.

• Established understanding of network connectivity and protocols.

• Qualified candidates must possess a combination of business, technical and leadership skills.

• Candidate must be change advocates and innovators, quick learners, results-oriented, and creators of compellingtechnology roadmaps.

Pay Range

$44.83 - $65.00 /hour

We are an equal opportunity/affirmative action employer.