Jobs for People with MS: National MS Society

Job Duties:

• Receive and respond to Insurance contracts, warranties, memberships and product inquiries by listening attentively and responding with first class customer service.

• Retention and process renewal payments, on both inbound and outbound calls.

• Provide product knowledge to members by explaining the coverage options offered as applicable.

• Investigate customer concerns/questions and provide accurate and quick resolution.

• Update membership system and phone support system with required policy, call and/or member information.

• Performs other tasks and duties as assigned.

Minimum Qualifications:

• Past professional experience and accomplished employment history (has maintained long term employment with one or more previous employers)

• High school diploma or equivalent and/or 2 + years of customer service and/or 1-2 years related experience. Call center experience preferred.

• Excellent verbal, written and listening skills as well as strong interpersonal, organizational, and critical thinking skills.

• Basic computer skills- knowledge of Microsoft applications is a plus and ability to learn in-house computer programs essential.

• Ability and desire to learn extensive Insurance contract and warranties for RV, Cars, SUV and pick- ups.

• Availability to work shifts Monday -- Friday within these hours: 7:00 a.m. to 6:00 p.m.

Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

Pay Range:

$14.00-$17.68 Hourly

In addition to competitive pay, we offer Tuition Reimbursement, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave, and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.