Jobs for People with MS: National MS Society

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

The Software Engineer strives to:

• Design and present solutions and options that improve patient care, enhance patient engagement, improve operational efficiency organizational knowledge with thoughtful design.

• Reviews and analyzes systems including testing and documenting Epic applications.

• Understands system options and configurations completely and can suggest and lead teams through decisions on the best way to configure and utilize the system.

• The Epic Application Analyst acts as a subject matter expert in design, configuration in building technologies of moderate to high complexity.

Responsibilities

• The primary function of this role is to serve as technical authority and point person over assigned projects.

• Responsible for the realization and delivery of technology solutions for assigned projects. Plan, design, implement, maintain, and provide ongoing optimization and support for Epic Beacon software and applications.

• Perform workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications.

• Work within a cross-functional team and with end-users to achieve application integration to meet clinical needs.

• Perform builds, upgrades, and system enhancements as needed.

• Actively participates in all phases of testing, build, and validation of the Oncology workspace.

• Creates thorough system design and build documentation.

• Ensure issue escalation and change control processes are followed.

• Translates high-level business requirements to detailed technical designs/documentation.

• Supports and maintains day-to-day existing Epic functionality. This includes break-fix issues, optimization requests and maintenance requests.

• Foster IT’s understanding of the clinical technology needs.

• Manages communications with clinicians and project stakeholders. Serves as the primary point of contact.

• Coordinates project resources.

• Advanced system analysis and troubleshooting.

• Actively engages in technical and clinical discussions with clinicians.

• On-call coverage (after business hours and weekends) is required, on a rotational basis, or as needed.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Qualifications

• Epic Beacon proficiency or certification is preferred.

• Bachelor’s degree in related field.

• 4 years of relevant experience required: such as Epic application support, implementation experience in a hospital or medical related industry, clinical oncology experience (such as oncology nursing).

• Possess in-depth clinical and application knowledge and experience. Comprehensive knowledge of healthcare operations and 3rd-party application\vendor integration.

• Demonstrated expert technical and analytic competency to research and troubleshoot in Epic.

• EpicCare Ambulatory and/or Willow along with Beacon EPIC certification, required.

• Epic certification(s) for the area in which you support (in primary application) is required within 4 months of employment.

• Ongoing maintenance of Epic certification(s), required

• Demonstrated ability to shape and influence team consensus, driving group discussions, and presenting to operational leaders.

• Strong business or clinical acumen. This includes communication, interpersonal, and rapport-building skills.

• Able to get things done and escalate issues to the decision-makers as necessary.

• Exceptional organizational skills with the ability to handle multiple projects, multiple (and sometimes conflicting) priorities and adapt to change.

• Strong customer service skills required

• Excellent presentation, technical writing and documentation skills are required.

• Strong analytical skills, detail orientation, ability to troubleshoot, be proactive.

Pay Range

$38.81 - $56.28 /hour

We are an equal opportunity/affirmative action employer.