Job Information
22nd Century Technologies, Inc. Data Center Operations Technician in Englewood, Colorado
Job Title: Data Center Operations Technician Location: Englewood, CO 80111 Duration: 6+ months assignment with possible extension Shift Schedule: 12:00 PM- 8:00 PM (Mon-Fri) Pay Rate: $28.26 - 30.43/hr. on W2 without benefits
Job Summary: We are seeking a Data Center Operations Technician to support our infrastructure and network services team. The technician will be responsible for the onsite monitoring, maintenance, and support of data center operations, ensuring optimal performance and uptime. The role includes customer support, troubleshooting, installation, and environmental monitoring.
Role & Responsibilities: Provide customer support by resolving or escalating issues in a timely manner. Monitor and review physical device alerts across data centers. Perform incident triage and escalation as needed. Provide onsite vendor access and escort vendors within the facility. Execute remote hands tasks for both internal and external customers. Conduct data entry tasks for infrastructure changes and installations. Assist with or complete physical hardware installations. Maintain and update all relevant documentation. Ensure organized cabling and cabinet management during installations. Monitor environmental conditions in the data center. Conduct facilities rounds and escalate pertinent information. Manage shipping/receiving operations for data center equipment. Escalate facility alarms to the Facilities Operations Engineer. Complete end-of-shift reporting and document troubleshooting steps. Ensure compliance with Data Center Policies and Procedures. Maintain cabling and inventory levels as needed. Stay up to date with training and operational updates.
Required Skills & Qualifications: Minimum 2 years of experience in an IT support environment. Experience working in a 24/7 production environment. Strong troubleshooting skills and problem-solving abilities. Solid knowledge of Microsoft operating systems. Fundamental understanding of networking concepts (Routing, Subnets, Communication protocols). Technical knowledge of building management systems, including UPS, generators, HVAC, PDUs, AC/DC power. Familiarity with cable color coding (568A and 568B pinouts). Strong verbal and written communication skills. Ability to climb ladders, work in cold environments, lift heavy objects, and maneuver pallet jacks. Must possess a valid driver's license and insurance.
Preferred Skills: Experience with environmental monitoring and data center operations. Knowledge of facilities operations and workflow management. Familiarity with shipping/receiving processes within a data center.
About our Company: -
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies' delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among "Best Company to Work For" by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients' expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated. "22nd Century Technologies is an Equal Opportunity Employer" and "US Citizens & all other parties authorized to work in the US are encouraged to apply."
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.