Jobs for People with MS: National MS Society

Description

Robert Half is seeking an outgoing and energetic individual to join their client's team as a Client Success Associate in beautiful Encinitas, CA. This is your chance to be part of a collaborative and innovative environment where your contributions make a real impact! If you're ready to embark on an exciting journey in client success and make a meaningful impact in a thriving organization, apply now to join the team as a Client Success Associate in Encinitas! We look forward to welcoming you aboard and empowering you to succeed in your role.

Responsibilities:

• Develop strong relationships with clients to understand their needs, goals, and challenges.

• Serve as the main point of contact for clients, addressing inquiries, resolving issues, and providing timely assistance.

• Collaborate with internal teams to ensure seamless delivery of products or services and exceed client expectations.

• Conduct regular check-ins with clients to gather feedback, measure satisfaction, and identify opportunities for improvement.

• Proactively identify upsell and cross-sell opportunities to maximize client value and revenue growth.

• Analyze client usage data and performance metrics to identify trends, patterns, and areas for optimization.

• Assist in the implementation of new clients, including onboarding, training, and ensuring a smooth transition.

• Stay informed about industry trends, best practices, and competitors to provide valuable insights and recommendations to clients.

  Requirements

• Bachelor's degree in business, marketing, communications, or related field.

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.

• Strong problem-solving abilities and a proactive approach to addressing client needs and challenges.

• Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.

• Detail-oriented with strong organizational skills and a keen eye for identifying opportunities.

• Proficiency in Microsoft Office Suite and experience with CRM software (e.g., Salesforce) is a plus.

• Previous experience in client success, account management, or customer-facing roles is desirable but not required – we welcome candidates with a passion for client success and a willingness to learn!

• Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .