Job Information
Texas Tech University Health Sciences Center – El Paso Senior Technician (IT/Alberta) in El Paso, Texas
37935BR
Extended Job Title:
Senior Technician (IT/Alberta)
Org Level 1:
Texas Tech Unv Hlth Sci Ctr El Paso
Position Description:
Performs highly skilled mechanical and/or analytical duties in the coordination and completion of projects. Provides classroom support prior and during class. Process incoming requests through ticketing system. Work is performed under general guidelines using established procedures and evaluated on results obtained.
Requisition ID:
37935BR
Travel Required:
Up to 25%
Major/Essential Functions:
Providing classroom support for lectures and meetings. (WebEx, Zoom).
Maintaining Classroom Technology computers updated and on the domain.
Assist with room upgrades and provide programing support for small projects.
Process incoming requests using Sysaid ticketing system.
Assist other team members when needed.
Providing support for afterhours events during the week and on weekends when on rotation.
Keeping up with classroom equipment maintenance. Checking batteries and replacing when needed
Setting up for events indoors and outdoors requiring the lifting of speakers onto speaker stands and running cable
Assisting with offsite events requiring travel
Performs other duties and tasks as may be assigned from time to time
Adhere to all TTUHSCEP policies, procedures and processes
Personally demonstrate, display, and act in accordance with TTUHSCEP’s values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork). Actively promote and encourage staff across the institution.
Grant Funded?:
No
Minimum Hire Rate:
Compensation is commensurate upon the qualifications of the individual selected
Pay Basis:
Hourly
Work Location:
El Paso
Preferred Qualifications:
Ability to communicate orally and in writing with management, co-workers and customers.
Strong customer service skills.
Practical experience in setting up and installing equipment such as wireless microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards for indoor and outdoor events.
Ability to learn and use Microsoft Office and other institutional applications.
Ability to participate in the implementation, installation, testing, and training of applications.
Extensive knowledge of Video Conferencing applications such as Cisco Webex, Zoom, and Microsoft Teams.
Experience with instruction or training.
Ability to develop training materials and assist in conducting training.
Preferred Knowledge, Skills and Abilities: Bachelor's degree in a computer-related field of study, such as Computer Science or IT. Three to five years of related application implementation, configuration, and support. Familiarity with Digital Signage, Microsoft Office, and Room Reservation applications
Campus:
HSC - El Paso
Department:
Information Services Elp
Required Attachments:
Cover Letter, Resume / CV, Transcript
Job Type:
Full Time
Pay Statement:
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website (https://app4.ttuhsc.edu/payplan/) .
Job Group:
Operatives
Shift:
Day
EEO Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Required Qualifications:
High school or equivalent and five years experience.
Additional job related education may substitute for required experience on a year for year basis.
Does this position work in a research laboratory?:
No
Jeanne Clery Act:
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website (https://www.ttuhsc.edu/emergency/clery-report.aspx) .