Jobs for People with MS: National MS Society

Description We are in search of a meticulous Sr. Data Entry Clerk to bolster our digital marketing team. The role is primarily centered on managing business listings for our dental offices across various platforms, using the Yext platform. Situated in EFFINGHAM, Illinois, this role offers a short term contract employment opportunity.

Responsibilities:

• Manage and resolve tickets submitted by the Field Marketing team, addressing issues such as map pin errors, information updates, listing claims, and syncing with Yext.

• Update and maintain accurate business information across multiple platforms to ensure consistency and correctness of listings.

• Investigate and correct discrepancies in business listings, such as incorrect addresses, phone numbers, or hours of operation.

• Assist in claiming new business listings and ensuring they are properly synced with the Yext platform.

• Maintain clear records of actions taken on tickets and provide regular updates to the Digital Services Delivery Manager.

• Communicate effectively with the Field Marketing team to clarify issues and provide timely resolutions.

• Utilize IBM AS/400, Microsoft Excel, Microsoft Office Suites, Microsoft Outlook, Microsoft Word, About Time, Billing Functions, Clerical Duties, and Customer Service skills to perform tasks efficiently. Requirements • Proven experience as a Senior Data Entry Clerk or similar role

• Proficient in IBM AS/400

• Advanced knowledge of Microsoft Excel, Microsoft Office Suites, Microsoft Outlook, and Microsoft Word

• Experience with About Time software

• Familiarity with billing functions and clerical duties

• Excellent written and verbal communication skills for correspondence

• Strong customer service skills

• Ability to work independently and as part of a team

• Detail-oriented with a high level of accuracy in data entry

• Strong organizational and multitasking abilities

• Ability to maintain confidentiality of sensitive information

• High school diploma or equivalent education level

• Relevant certification or training in data entry or office administration is a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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