Job Information
Harris Local Government Solutions Client Application Support - R0024707 in Ebensburg, Pennsylvania
Client Application Support - R0024707
DESCRIPTION/RESPONSIBILITIES: * Operate as a frontline, primary support liaison between INFOCON and our clients and effectively respond to inquiries of both a product and technical nature received by telephone or electronically submitted tickets * 2 plus years accounting experience preferrable. * Accounts Payable and Accounts Receivable experience. * Manage Fee Schedules changes and billing for Print Mail and PS projects. * Provide customer support for County Access, SidwellMaps.com and Tax Collection systems and other offices within HLG County. * Great communication skills, both verbal and written, that includes ability to communicate with internal and external people as changes occur in tasks assigned. * Customer-service orientation. * Able to work independently as well as part of a team. * Knowledge of PA county government tax operations, billing or financial systems beneficial. * Location - Individual will work out of the Ebensburg, PA office. * Email technology troubleshooting * Strong ability to multi-task and prioritize work effectively * Exceptional attention to detail and the ability to grasp concepts quickly * Other duties as assigned by management.
Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity