Job Information
Cleveland-Cliffs Inc. Associate Order Management Representative in East Chicago, Indiana
Cleveland-Cliffs Steel has an immediate opportunity for an Order Management Representative at our East Chicago, IN office. As an Associate Order Management Representative at Cleveland-Cliffs Steel, you will be part of a team that is directly responsible for the entry and processing of varied customer purchase orders. This position is highly focused on data entry throughput, and reliant on accuracy in a fast-paced environment.
Summary of Responsibilities:
Understand customer purchase order, contract, and/or part specification sheet requirements and how the information is applicable to the production of the steel
Enter orders using appropriate technologies into various entry systems
Review and check orders for discrepancies and/or errors, updating where appropriate
Develop knowledge of internal business processes and systems
Process customer order changes that impact the manufacturing/processing or shipment of the steel
Review and resolve order issues with internal stakeholders
Understand specific production plant capabilities
Minimum Qualifications:
High School Diploma and 2 years of relevant work experience or a bachelor’s degree
Working knowledge of computers and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
Excellent written and verbal communication skills
Ability to demonstrate attention to detail
Ability to demonstrate time management and organization skills
Effectively communicates with team internally and externally
Ability to multi-task and prioritize
Preferred Qualifications:
High volume order entry/processing experience
Knowledge in SAP or other ERP Systems
Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including top pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more!